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Woof Filter Search by Text not Working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Dan(@dan-4)
4 Posts
Customers
November 21, 2022, 06:28

Hello, I have enabled the search by text feature, however, when searching for a part number which is included in both the tag and description, no results are found. Can you assist? The part number is: 05150582aa - the site https://staging.autocomputerperformance.net/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 21, 2022, 13:48

Hello

https://c2n.me/4haWG6T.png - Unfortunately I can't check your site.

 in both the tag and description  -  Do you mean:  tag is taxonomy, description is product content

#2
Dan(@dan-4)
4 PostsTopic Author
Customers
November 21, 2022, 22:07

I apologize. The maintenance mode has been disabled. Yes, that is correct.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 22, 2022, 13:02

Hello

https://c2n.me/4hbwiDo.png - I still can't test it

Taxonomy search only works with full match.  The problem is why it doesn't work for product descriptions.

Can  you drop me  screenshots of  the  text search  settings?

#4
Dan(@dan-4)
4 PostsTopic Author
Customers
November 22, 2022, 19:54

Thank you. The search term is an identical match, which is why I am confused as to why it is not working. Below you will find screenshots of the settings.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 23, 2022, 12:59

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugimn to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#6
Dan(@dan-4)
4 PostsTopic Author
Customers
November 24, 2022, 03:28

Done. Thank you

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 24, 2022, 11:17

Hello

Unfortunately your key is invalid. please  paste  the  correct license  key

Update  the  plugimn to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#8