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WOOF does not save

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Gabriele(@gabriele-2)
8 Posts
Customers
November 21, 2022, 11:38

Hi,

There are several problems at once:
WOOF doesn't keep changes after saving. In particular by adding the extensions, if I only add"slider" it doesn't break, but if I also add"color" or"labels" and then save it resets completely. At the same time disable 5 or 6 of the 55 created filters.
Lastly, there are css problems on the front-end side, when I load the page I see the check squares, the radios, but they all disappear immediately, leaving only the filter labels visible. I tried to give a style in the options for example"minimal_blue" , it shows at the beginning, but then it resets due to the problem written above.
This problem had never done, yesterday I added at least 20 of the 55 filters. Could it be a memory problem?
I already tried to solve by disabling all plugins.
Thanks for your help!
Gab

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 21, 2022, 13:55

Hello Gab

Please  read  this - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works

Drop  me  exact  link to the  issue

paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

#2
Gabriele(@gabriele-2)
8 PostsTopic Author
Customers
November 21, 2022, 14:12

Hi Pablo,

i tried with .htaccess, but it does not work.

I wrote you my access data in private.

Thank a lot.

Gab

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 22, 2022, 12:50

Hello

It's your  settings - https://share.pluginus.net/image/i20221122104535.png - If you can't change it then contact the hosting support

Please  update  the  plugin to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#4