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WOOF Brand and license filters don't work after search

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Marcos(@marcos)
2 Posts
Customers
January 13, 2020, 12:37

Hi,

I have woof filter installed on my site, after i do a basic search on search box, for example,"star wars", the subsequent search results don't allow me to filter them by brand or license, like i have set up on the left sidebar woof filters.

This only happens after i do a search on the top search bar, this is the site: https://loja.amazing-collectibles.pt/

Thank you

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 14, 2020, 12:46

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

This is a third-party plugin - https://c2n.me/45uuQnB.png

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 14, 2020, 13:16

Try  to  activate   this  extension -  https://c2n.me/45uxIqj.png

#3
Marcos(@marcos)
2 PostsTopic Author
Customers
January 14, 2020, 13:47

Hi,

I tried your suggestion but it didn't work.

This search bar is not a plugin, its the default search bar from the Flatsome wordpress theme. This is one of the best selling themes in woocommerce, so it must work with this.

Thank you

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 15, 2020, 12:25

Hello

so it must work with this. - Why? This is a third-party filter that generates its own search queries.

So  you  can  use  WOOF  text filter - https://products-filter.com/shortcode/woof_text_filter/

 

 

#5