WOOF and Kriesi Enfold Theme
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WP 6.1.1
WooCommerce 7.1.0
WOOF 3.3.0
Theme - Enfolds 5.2.1
I have a WooCommerce Product custom Taxonomy - Vehicles
I am using the WOOF filter and the extension Hierarchy Dropdown to show MAKE + MODEL + BADGE / SERIES + YEAR/RANGE
Wordpress Enfold theme comes with a page builder - Advanced Layout Builder (ALB)
I can't get your filter shortcode to work using ALB.
The page with the shortcode timeouts and when it does finally load the page content is not visible.
There are only 2 plugins active (wooc and woof) all other plugins deactivated.
I have turned on wp-config DEBUG and Inspected with Developer Inspector and there are no errors on the page.
I disabled WOOF settings that change default behaviour. (Disable swoof influence / Try to ajaxify the shop ) Still doesn't work.
In a standard website without ALB it is working fine.
I see you support other page builders.
Hoping you can add support for Enfolds ALB
I can provide Enfold theme ZIP for testing.
Thanks – let me know.
hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png - and exact link to the issue
Response posted in private
So recently I populated the"Vehicle Taxonomy" with 13,800 + entries. All car makes and models in Australia.
Since doing this the WOOF filter has failed to populate and I keep getting time out errors loading the page with WOOF filter shortcode.
if the [woof shortcode] is removed, the page content is displayed.
if the woof plugin is deactivated, the page content is displayed.
You can check this out on the development staging site.
Hence I am trying varying options to trouble shoot what's going on.
I am considering rebuilding the entire site with my preferred theme layout builder Enfolds.
But at this stage the entire WOOF filter is broken using any active theme.
Chromium
Chromium Child
Enfold Child
Storefront
Hello Theme Child
Each of these themes has the Taxonomy"Vehicle" setup in the theme functions.php file.
Hello
Please don't forget to click the save button - https://share.pluginus.net/image/i20221130102117.png
private data saved
Hello
By Envato rules support is there where you bought the plugin, please write on support of wp theme you bought ...
I have purchased WOOF pro directly - purchased license in the private data
Hello
I checked your site. You have over 29000 terms. Looks like your server doesn't have enough resources to handle that many terms
I have removed the BADGE /SERIES + YEAR
I now only have MAKE + MODEL in the TAX 1,769 terms.
On page load The filter shows the MAKE + MODEL drop downs then just disappears.
Several products have been assigned TAX, yet I can't get the chained Hierarchy dropdown filter to show.
Hello
Very strange. How did you create this taxonomy?
Please add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
details in the private data
Hi Pablo,
Thanks it's working now.
Can you please provide more information with regards to
1 - What was the original issue
2 - What you changed to make it work
Please review the WOOF Filter functionality on the home page of the staging server.
I really prefer the horizontal one line hierarchy filter on the homepage to what is being displayed on the Test page.
What is the setting to change how the WOO filter is displayed - from stack vertically to Horizontally ?
In the WOOF Filter sittings is there an options to hide terms that have a (0) zero count ?
Thanks
Answer to the last question above - I found the setting - Hide empty terms - YES
Look forward to your response and explanation.
Hello
Please watch this video - https://products-filter.com/video#beGT6p_look
The problem was in your settings. I don't know how you did it (the plugin has protection against incorrect settings) - https://share.pluginus.net/image/i20221209105420.png
So if you want to hide empty terms, activate these options - https://share.pluginus.net/image/i20221209105847.png
Try to add CSS:
.woof .chosen-container
width: 45% !important;