Quote from cold_realms on March 25, 2022, 04:39

In addition to this issue every page I have woof on (my whole shop) can no longer click on product images to go to the product and when switching to a new page after ajax loads the sort dropdown is gone, replaced by all text....

Quote from Pablo Borysenco on March 25, 2022, 13:15

Hello

What plugin version number are you using?

Quote from cold_realms on March 25, 2022, 14:59

Latest: 2.2.6.4

Quote from cold_realms on March 25, 2022, 20:27

I was able to isolate the product image link issue so we can disregard but I am still unable to edit any page that Woof is called unless I deactivate the Woof plugin :(

Quote from Pablo Borysenco on March 28, 2022, 11:30

Hello

Please  paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Quote from cold_realms on March 30, 2022, 00:29

looks like ill need to renew. it's probably why it is broken... making sure we pay for continued service :P

Quote from Pablo Borysenco on March 30, 2022, 11:16

Hello

To get support  please  paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Quote from cold_realms on March 30, 2022, 15:54

pasted

Quote from Pablo Borysenco on March 31, 2022, 11:43

Hello

Do you use page builders to edit the page?

If you need us to fix it - please  add  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

 

Quote from cold_realms on April 1, 2022, 02:10

No, we do not use a page builder.
I have granted you admin access

Quote from Pablo Borysenco on April 1, 2022, 12:45

Hello

Ok!  Great! Don't forget to add FTP access

Quote from cold_realms on April 1, 2022, 19:42

FTP added as well

Quote from cold_realms on April 1, 2022, 20:35

I have determined that an update to Woof has caused a conflict with another plugin that I use. I eliminated that plugin as the cause however by downgrading the version to one before the error first surfaced (and then some by 6 months) and the error still exists. It seems there is something added to woof around the time of the  2.2.6x branch that caused it

I have tried the oldest version of WooF that I have but I still get the error: 2.2.6.1

If you have a link to some older versions I could try that would be helpful

Quote from cold_realms on April 2, 2022, 20:44

To be more specific it conflicts with any Recently Viewed Products plugin. So there is something new with Woof that conflicting with however RVP plugins work

Quote from Pablo Borysenco on April 4, 2022, 17:24

Hello

Your  link - https://c2n.me/4fl8CfD.png

Quote from cold_realms on April 4, 2022, 19:21

without your IP to whitelist i'll need a country that you are connecting from to open up our security

 

Quote from Pablo Borysenco on April 5, 2022, 11:46

hello

I added  my  Ip to  private  data

Quote from cold_realms on April 5, 2022, 21:03

Whitelisted

Quote from Pablo Borysenco on April 7, 2022, 14:24

Hello

https://c2n.me/4fmV2PP.png