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Why we press a category button and redirect to a product page?

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

url: https://suns-power.com/products-joyvoit/

I bought the plugin on Themeforest, please tell me where to add me license ,thanks

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

The license code is only inserted in the support forum

Already did. Also I add the admin info there

Hello

Try setting up permalinks (activate this)

This is a link to the store page - https://suns-power.com/?page_id=743  - it is not correct.

Thanks for what you have done. Now when you filter a category, the page will be redirect to the category page. I want to show like normal filter: when you press a category, the right side just appear the products in that category. And if there is sub-category under this category, it will all show in the right side. How can I do that? Please help, thanks

The store link or the product page link is https://suns-power.com/products-joyvoit/

Hello

First, you should set up your site correctly. set up a permalink and figure out routing

Please  try  this  link - https://suns-power.com/?page_id=743  - (this is a link to the store page)  as you can see there is a redirect to the product page (this is not correct) and this has nothing to do with my plugin

Can you tell me how to set that permanlink right? I reset the permalink, and the link you sent is not existed

Hello

This  link - https://share.pluginus.net/image/i20231129135730.png - links must have a different structure. an example  https://suns-power.com/shop

Read  this  please -https://www.isitwp.com/how-to-set-up-pretty-permalinks-in-wordpress/

 

 

Hi, please refund me, this plugin is NOT what I excepted, thanks

Hello

this plugin is NOT what I excepted - unfortunately this is not a reason for the  refund

Please  read this - https://themeforest.net/page/customer_refund_policy

To request the refund - https://themeforest.net/refund_requests/new