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While filtering it allways add addidional filter slug

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
adriana97(@adriana97)
15 Posts
Customers
May 4, 2022, 10:56

Hello,

When I choose any filter in the url appears “/brand-vila/” wich is from woocomerce product taxonomy. No matter what filter I am choosing. It always shows it, but when I manualy delete it from url it works correct.

Thanks in advance.

The page I need help with: https://woowclub.com/campaign/cinque-2

#1
adriana97(@adriana97)
15 PostsTopic Author
Customers
May 4, 2022, 13:06

Here is the recording of the issue, we have also a staging site but on staging it works fine, issue is happening only on live.

LINK

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 5, 2022, 10:24

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#3
adriana97(@adriana97)
15 PostsTopic Author
Customers
May 16, 2022, 09:47

Where Can I find a licence key?

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 16, 2022, 12:36

Hello

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#5
adriana97(@adriana97)
15 PostsTopic Author
Customers
May 16, 2022, 13:56

I've passed my license key and wp-admin access

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 17, 2022, 11:50

Hello

I did  a  test - https://c2n.me/4fGqJh0.mp4 - it seems to work correctly

#7
adriana97(@adriana97)
15 PostsTopic Author
Customers
May 17, 2022, 12:47

Thanks for answer, some time before this issue automatically disappeared but come back some time after. Now it dissapeared too. When it appears I'll write here

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 18, 2022, 11:57

Hello

OK! but it looks like your code customization.

Did you do something similar? - https://products-filter.com/manipulate-search-data-options

If the problem appears, try disabling SEO URL and check the result

#9
adriana97(@adriana97)
15 PostsTopic Author
Customers
May 20, 2022, 09:42

Hello,

It's something like this https://prnt.sc/aRrbGEr0v8mn

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 20, 2022, 12:16

Hello

Yes! Do you have part of this code with a taxonomy?

#11
adriana97(@adriana97)
15 PostsTopic Author
Customers
May 20, 2022, 13:04

No

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 23, 2022, 12:20

Hello

Ok! let me know when this error happens again

#13