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When i click on the filters nothing happens

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Richard(@richard-8)
2 Posts
Customers
May 26, 2022, 02:05

I just installed the premium version and when i click on one of the filters nothing happens.

You can see one of my collection pages here:
https://laughinglizards.com/collections/patches-and-appliques/animal-patches/

Thanks for your help

  • Richard
#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 26, 2022, 13:46

Hello Richard

Please  disable JS optimization, clear all cache  and  do a test

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

 

#2
Richard(@richard-8)
2 PostsTopic Author
Customers
May 26, 2022, 19:52

That seems to have made it work, but only if i click filter.
Autosubmit is turned on and not working.

If i can get the auto submit to work then everything would be fixed.

Let me know
Also, not sure where to find my license key? I purchased on codecanyon.com but dont see a key anywhere, just a download button to get the paid app files.

 

  • Richard
#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 27, 2022, 12:27

Hello Richard

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

please check  on  widget settings -  https://share.pluginus.net/image/i20220527102703.png

I can't see my plugin from the link you gave me.

#4