when filter is active, navigate to page 2, filter is not working no more
š Holiday Notice - Support Vacation š
ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.
Important information:
- ā No ticket responses from December 28 to January 6
- ā Support will resume on January 7, 2026
- š You can still submit tickets during vacation - they will be queued and answered starting January 7
- ā ļø Urgent technical issues: Please check our documentation and codex first
š Season's Greetings! š
We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! š
We wish you:
- š Successful online stores
- š° Growing sales
- š Happy customers
- šÆ Achieved goals in 2026
Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.
Rest, recharge, and see you in 2026!
Best regards,
PluginUs.Net Team
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, when i filter a product by name it works for the 1st page, when i click the 2nd page, it resets the filter and shows all the products again.
Shouldn't the plugin be updated to solve this problem?
Hello
Try disabling caching plugins and test
What plugin version number are you using?
disabling caching plugin does not help. version 2.1.2 is used.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png andĀ FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png
done
Hello
PleaseĀ add FTP access
ORĀ tryĀ in functions.php add:
add_filter('woobe_storage_type', function($type) { return 'session';//session, transient });
clear all cacheĀ andĀ doĀ a test
ftp added
Hello
Please do aĀ test
yes now it works, but what is/was the problem?
The problem with caching ( it looks like it's configured on the server side )
Solution:Ā https://share.pluginus.net/image/i20220614102158.png
Hi,
So i have no server side caching as i know of. Will this be solved in an update? Because other bulk product editors do not have this problem?
Can i place the code in a snippet? And is only has to run in the backend right, not in the frontend?
Thanks.
Hello
Ā Because other bulk product editors do not have this problem? - Unfortunately no, because the problem is on the server side (transient caching)
Can i place the code in a snippet? - I thinkĀ yes. this is in a child theme - this is a good option
And is only has to run in the backend right, not in the frontend? - This code only works on BEAR page
- Because other bulk product editors do not have this problem? - Unfortunately no, because the problem is on the server side (transient caching)
I tried two other bulk product editors and they do work normal with filtering and going to page 2. Without any adjustments. So they do not have the problem? - Can i place the code in a snippet? -Ā I thinkĀ yes. this is in a child theme - this is a good option
Why can't i save this snippet?
- And is only has to run in the backend right, not in the frontend? -Ā This code only works on BEAR page
THANKS
1)Ā They just don't use the transient.Ā That is why there are different plugins that have different functionality.
2) use line break (new paragraph) - https://share.pluginus.net/image/i20220615093929.png
thanks but the screenshot you send does not work?
Hello
Try thisĀ code:
add_filter('woobe_storage_type',Ā function($type)Ā {
returnĀ 'session';//session, transient
});
Hi,
Has this already been solved in an update?
Thanks
Hello
This is not a problem with our plugin. It's a cache setting problem on your site.