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Weird problem with wpml/pagebuilder

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
deranaloge(@deranaloge)
9 Posts
Customers
June 11, 2025, 15:57

Hi there,

i bought husky on codecanyon. I installed it on the page and setup all in main language.
After i finished all, i starte translating the webpage. I translated all products/tax and so on. all worked until i finished translation => after translating the woo archvie page (in layout builder PRO from theme.co) i have this behaviour:

the filter is empty in main language but is there in second language. i even tried to make other filter (several times) with own shortcode eg woo_de => it works a short time => filter is empty again. i just filter categories so no big filter thing.

Can you please help me? Purchase code and creds in provate data.

Thanks!

Last edited on June 11, 2025, 16:01 by deranaloge · #1
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 11, 2025, 16:42

Hi,

one more finding: even if i make 2 sd elemets (for each language) as soon as i add product category => the filter front end builder is empty => i can not add elements.

Best regards

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 12, 2025, 11:06

Hello

Please check your access - https://share.pluginus.net/image/i20250612120632.png

#3
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 12, 2025, 11:38

Hi,

i uodated the credentials. Sorry for that.

Thanks again

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 12, 2025, 13:07

Please add ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#5
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 12, 2025, 13:11

ftp credentials added

thanks!

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 13, 2025, 14:13

Hello

Please do a test

#7
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 13, 2025, 14:21

Hi,

still the same issue.

In main language the filter (DE) is missing where in second language (EN) the filter is there.

Last edited on June 13, 2025, 14:23 by deranaloge · #8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 13, 2025, 15:00

ok! Please do a test

 

#9
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 13, 2025, 15:04

Okay, now it works! great!

So what did you do? Because i need that changes on the live site aswell.
I postet the link from live site in private data if i cant do the changes. (same user and pass)
Thanks in advance

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 16, 2025, 10:32

Hello

Please do a test

#11
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 16, 2025, 10:38

Hi,

thank you all works now as it should! :-)

Is this a specific problem or can you fix that in an upcoming release? Just for info when i use it on another page.
Pls let me know.

Thank you again.

Best regards
Harald

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 16, 2025, 10:45

We will definitely include this fix in the next version of the plugin.

#13
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 16, 2025, 10:46

Thank you so much! :-)

Have a great day! Excellent support!

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 16, 2025, 10:59

Thank you and welcome;)

Have a great day!

#15
deranaloge(@deranaloge)
9 PostsTopic Author
Customers
June 21, 2025, 10:49

Hi,

i tried the update 3.3.7.1 on staging => when i update the problem is there again. So i did not update on live site.
Any idea when it is"save" to update on live site aswell?

Thanks in advance

#16
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 23, 2025, 10:33

Hello Harald

Unfortunately this version was published before I gave the data to the developers.

I made changes to your test site. Do a test. If everything is ok, you can transfer this plugin to the live site.

 

#17