Very slow loading in comparison to Woo Categories Pages
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Our client has only a few hundred products but with high numbers of variations. I've used your filter plugin on other sites with many more products and it usually isn't this slow.
For example if I click on one of the 'Cozi Back Collection' icon under 'Furniture Collections' (https://shop.landscapemgtgroup.com/shop/swoof/product_cat-cozi-back-collection/) it takes 15 seconds to load which is VERY slow.
But if I simply use the Category link for the same products: https://shop.landscapemgtgroup.com/product-collection/cozi-back-collection/ it takes less than 1 second to load the same information.
Is there some kind of setting in your plugin that I can use to speed this up?
We already have 'Try to ajaxify the shop' turned on and 'Optimize loading of HUSKY JavaScript files' turned on.
We are also using NitroPack for caching but your plugin is still very slow to load products. Please help.
Thank you.
Hello
Please insert the license key for this site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - Because this license key is for another site
read this - https://products-filter.com/searching-is-slow
You should now see a new license key.
The article was not helpful and did not address my question. The site already has extra caching plugins (Nitro Pack) as I already mentioned, dynamic recount is already turned off, we are running on PHP 8.2, and the 'Cache dynamic recount...' is already activated. Why does it take so much longer to load the same results from your filter plugin versus a category pages of the same products?
Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
drop me exact link to the issue
How do you measure site loading speed?
Did you not test the two links I already provided to you? It should be very obvious that there is a MASSIVE difference in speed. 1 second versus 15 seconds to display the same content. I didn't need a speed tool to tell me your plugin was very slow. I've added the credentials.
Hello
Ok! My test - https://share.pluginus.net/video/v20240501133638.mp4 and https://share.pluginus.net/video/v20240501132959.mp4 - loading occurs in one second on both pages
For my part, I can assume that this site has incorrectly configured optimization. You may notice that the site loads very quickly if scrolling works. I think that there is a delay for loading until the first user activity and this “optimization” does not allow styles and js for the filter to load. disable optimization or hire a developer to set up optimization correctly and everything will work fine
From your video it shows that you had already clicked on the link so it was heavily cached so of course it would load fast. I've already mentioned that we are using NitroPack. Here is a video of my own so you can see the difference...
We also already have a developer and I don't know what optimizations you are accusing us of not setting up correctly. 'Site loads very quickly if scrolling works'. That statement doesn't really make any sense. If you are talking about image lazy loading then that shouldn't affect js or styles.
Hello
That statement doesn't really make any sense. - OK! if you think so. My test without scrolling and mouse movement - https://share.pluginus.net/video/v20240502123659.mp4 -
Please check your access - https://share.pluginus.net/image/i20240502123838.png - Can I disable plugins and theme for testing?
Yes, I do think so.
Your video doesn't work and your .png image link doesn't work either.
No you can't disable plugins and theme for testing. This is a live site. Many of the products have up to 484 variations so it has a massive database.
Hello
Your video doesn't work - Please try it - https://share.pluginus.net/video/v20240502123659.mp4
Please check your access - https://share.pluginus.net/image/i20240506110143.png
I've updated the access. There was a simple error in the email address.
I was able to replicate your video only if I kept my mouse perfectly still. Even if I moved it one pixel the page loaded correctly and was still very very slow. After recent updates I now can't replicate your video at all. Regardless, this doesn't seem to have anything to do with the products loading so slowly using your filter plugin.
You can also enable Nitro Pack's test Mode by going to Nitro's Plugin Settings page and then use the following url to see again how it is loading. Again this doesn't seem to have anything to do with your plugin.
Hello
Can you create a test site (subdomain) so I can do tests?
Ok, we've created a staging site. Credentials are the same.
https://lmgtesting3.wpenginepowered.com/access
You can do whatever is necessary to test on this site.
Please note, you'll see in the child theme file editor the following php. There are styles that your plugin are loading that are not necessary which does help speed things up in general but still it loads very slow.
// remove unnessary asset load from Woof - Product filter.
if (!is_woocommerce()) {
wp_dequeue_style('woof');
wp_deregister_style('woof');
wp_dequeue_style('chosen-drop-down');
wp_deregister_style('chosen-drop-down');
wp_dequeue_style('woof_by_backorder_html_items');
wp_deregister_style('woof_by_backorder_html_items');
wp_dequeue_style('woof_by_instock_html_items');
wp_deregister_style('woof_by_instock_html_items');
wp_dequeue_style('woof_by_onsales_html_items');
wp_deregister_style('woof_by_onsales_html_items');
wp_dequeue_style('woof_color_html_items');
wp_deregister_style('woof_color_html_items');
wp_dequeue_style('woof_image_html_items');
wp_deregister_style('woof_image_html_items');
wp_dequeue_style('woof_slider_html_items');
wp_deregister_style('woof_slider_html_items');
wp_dequeue_style('woof_tooltip-css');
wp_deregister_style('woof_tooltip-css');
wp_dequeue_style('woof_tooltip-css-noir');
wp_deregister_style('woof_tooltip-css-noir');
}
}, 50);
Hello
please disable recaptcha on your test site and add ftp access - - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Ok recaptcha has been disabled and ftp access granted.
hello
I disabled Nitro and did a test without the filter and with the filter - https://share.pluginus.net/video/v20240516192353.mp4 - search time does not exceed 5 seconds. Maybe I'm doing the test wrong
I'm sorry but what are you talking about? The first 1:40 minutes of the video is just you refreshing a page which doesn't make any sense at all. What does that prove? I also mentioned already that the issue was a problem BEFORE I purchased NitroPack. We purchased NitroPack BECAUSE of the issue. You must have already clicked on those collections before creating the video so they were cached. Here is a video clearly showing you the problem AGAIN.
Hello
The first 1:40 minutes of the video is just you refreshing a page which doesn't make any sense at all. - This was a test of the average loading time of a website without a filter. This is necessary for a fair comparison. Website loading time without the filter is up to 4 seconds with the filter up to 5 seconds
For the test, I turned off all caching, so it doesn’t matter whether I did filtering before. In order to start an investigation, I need to get a problem! I just can't do anything if I don't see the problem. For me the main thing is not to show you that everything works correctly, it is to find a stable problem to solve it
Please try to do tests on this test site - https://shop.landscapemgtgroup.com/
I'm sorry but what are you talking about? I've shown you the problem MULTIPLE times via a video. Are you NOT able to see the issue? You can't turn caching off. It is a function of WPengine the hosting environment which means you have to clear cache for the whole site first before you do any tests. Clearly you have not. Plus the first 1:40 min is you refreshing the Shop page AFTER it has loaded so of course it is going to be fast. And that does not show a comparison for actually loading a category - which I also showed you. Using your filter to select a category should be the SAME SPEED as going directly to that category page - AND IT IS NOT - which I've demonstrated in 2 videos.
Now here is a 3rd video ---- (I removed the extra code which we added to help speed up your plugin).... it takes 17 seconds (:45-1:02) to load the 'Comfo Back' collection but it only takes 4 seconds to load the category page for the same collection (1:22-1:26). I don't know how much more proof you need.
https://shop.landscapemgtgroup.com/ - IS NOT A TEST SITE. It is the live site. AND the first video I showed you was FROM this site. So again, I don't understand what you are talking about.