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Vendors are no longer Authors of products

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ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

  • āŒ No ticket responses from December 28 to January 6
  • āœ… Support will resume on January 7, 2026
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šŸŽ… Season's Greetings! šŸŽ…

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! šŸŽ‰

We wish you:

  • šŸš€ Successful online stores
  • šŸ’° Growing sales
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  • šŸŽÆ Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Shopiendo(@shopiendo)
6 Posts
Customers
April 22, 2021, 10:21

Hi there,

I noticed that I used to have my vendor names showing up as the authors of the products on the Author column. Since a few weeks however, it's now one of the two admins of my website that appears instead of the respective vendors of each product. That's an issue as I can no longer recognize what products belong to which vendor and can no longer filter or bulk edit easily.

Hope you can help.

Thanks,

Thomas.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 22, 2021, 10:38

Hello Thomas

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png andĀ  FTP+wp-admin access - https://c2n.me/42BAoj4.png

Yes, for optimization we have changed the request to get users. Now only authors should be displayed. It is very strange that the vendor does not appear as the author

#2
Shopiendo(@shopiendo)
6 PostsTopic Author
Customers
April 22, 2021, 10:49

I just shared with you the details you requested.

Regards,

Thomas.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 22, 2021, 12:34

PleaseĀ  addĀ  link to yourĀ  site

#4
Shopiendo(@shopiendo)
6 PostsTopic Author
Customers
April 22, 2021, 12:43

https://www.shopiendo.com

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 23, 2021, 10:13

Hello

Please checkĀ  myĀ  userĀ  role. I cannot check my plugin settings

#6
Shopiendo(@shopiendo)
6 PostsTopic Author
Customers
April 23, 2021, 10:14

Hey!

Ok, what about now?

Regards,

Thomas.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 23, 2021, 10:44

PleaseĀ  checkĀ  FTP access

ORĀ  inĀ  fileĀ  - \wp-content\plugins\woocommerce-bulk-editor\classes\helper.php- deleteĀ  thisĀ  code - https://c2n.me/4bNQpSR.png andĀ  do a test

#8
Shopiendo(@shopiendo)
6 PostsTopic Author
Customers
April 23, 2021, 11:48

That worked! Thanks a lot :)

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 26, 2021, 09:18

Hello

Welcome;)

#10