Variations not displayed

🎄 Holiday Notice - Support Vacation 🎄

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

• ❌ No ticket responses from December 28 to January 6
• ✅ Support will resume on January 7, 2026
• 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
• ⚠️ Urgent technical issues: Please check our documentation and codex first

🎅 Season's Greetings! 🎅

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉

We wish you:

• 🚀 Successful online stores
• 💰 Growing sales
• 😊 Happy customers
• 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

arty(@arty)

16 Posts

Customers

May 3, 2023, 14:40

Quote from arty on May 3, 2023, 14:40

Hi,

We are facing a rather bizzare issue.

When filtering with SKU of variable products the variations doesn't display, like:

https://prnt.sc/fb1RSJUloFuX and https://prnt.sc/J364XD49XsXd

however if i remove the sku https://prnt.sc/J7TTazug-_2m and https://prnt.sc/SoKInK37DcuT

the variations work as expected

of course we don't want to filter with product id and sku at the same time. This has only be done for demonstration of the issue.

Our goal is to only filter with SKU and work with the variations.

Thank you in advance for your time,

Menelaos

Hi,

We are facing a rather bizzare issue.

When filtering with SKU of variable products the variations doesn't display, like:

https://prnt.sc/fb1RSJUloFuX and https://prnt.sc/J364XD49XsXd

however if i remove the sku https://prnt.sc/J7TTazug-_2m and https://prnt.sc/SoKInK37DcuT

the variations work as expected

of course we don't want to filter with product id and sku at the same time. This has only be done for demonstration of the issue.

Our goal is to only filter with SKU and work with the variations.

Thank you in advance for your time,

Menelaos

#1

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

May 4, 2023, 09:46

Quote from Pablo Borysenco on May 4, 2023, 09:46

Hello Menelaos

The fact is that the search by ID and SKU works for parental and variable products. In your case, the variants are hidden because they have a different SKU

Hello Menelaos

The fact is that the search by ID and SKU works for parental and variable products. In your case, the variants are hidden because they have a different SKU

#2

arty(@arty)

16 PostsTopic Author

Customers

May 4, 2023, 11:10

Quote from arty on May 4, 2023, 11:10

Hi Pablo,

As you can verify from the last screenshot they don't.

All variations SKU are empty which means that they share the parent's SKU.

maybe it's something else, or am i missing something?

kind regards,

Menelaos

 

Hi Pablo,

As you can verify from the last screenshot they don't.

All variations SKU are empty which means that they share the parent's SKU.

maybe it's something else, or am i missing something?

kind regards,

Menelaos

 

#3

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

May 4, 2023, 12:01

Quote from Pablo Borysenco on May 4, 2023, 12:01

All variations SKU are empty which means that they share the parent's SKU.  - This means that your variable products do not have SKUs. This means that these products will not be included in the SKU search results.

 

All variations SKU are empty which means that they share the parent's SKU.  - This means that your variable products do not have SKUs. This means that these products will not be included in the SKU search results.

 

#4