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Variations are not shown when seaching by SKU

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Anita(@anita)
12 Posts
Customers
April 24, 2024, 13:17

Hi

I have a bug here -this is something very imortant when it comes to shop owners which sell clothing with many variations. If I search by text all variations are shown but if I search by SKU no variations will be shown. You can see the issue in this video: https://ufile.io/xp7xqogn

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 25, 2024, 09:28

Hello

Can you use another service to transfer images? I can't download this video because my antivirus won't let me do it.

what plugin version number are you using?

Keep in mind that the search is performed by variants. that is, if there is no variation with such  SKU and only the parent product has a match, the variations will not be displayed

#2
Anita(@anita)
12 PostsTopic Author
Customers
April 25, 2024, 09:36

I'm sorry - please see video here: https://streamable.com/49f2dh

I'm using Version 3.3.4.4

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 25, 2024, 09:42

I'm using Version 3.3.4.4  -  in the video I see 2.1.2

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check it

Update the plugin to latest version - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

 

#4
Anita(@anita)
12 PostsTopic Author
Customers
April 25, 2024, 10:43

As you can see in the video the variations have the same sku like the parent

I updated the version and shared the informations :) Thank you in advance!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 25, 2024, 12:22

The problem is that you didn't assign SKUs to the variants. My  test - https://share.pluginus.net/video/v20240425131936.mp4

#6