Variable Products Missing from Filtered Results – HUSKY(WOOF) Plugin Issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello Team,
We are currently experiencing an issue with the Application product taxonomy filter configured via your plugin.
The Application taxonomy has been correctly set up as a filter in the plugin settings.
Screenshot: Plugin SettingsProducts have been correctly assigned to the relevant Application terms.
Screenshot: Product Edit PageThe filter appears as expected on the product category page.
Screenshot: Filter Display
Issue:
The filter works correctly for simple products, but when filtering is applied, variable products are not being displayed, even though they have been properly assigned to the corresponding Application taxonomy.
Screenshot: Issue Example
We have reviewed all the plugin settings thoroughly, and everything appears to be configured correctly. It seems the issue is specifically related to variable products not appearing in filtered results.
This happens for all types of filter and does not work for the variation products only
Thank you.
Hello
What plugin version number are you using?
Please drop me exact link to the issue
Hi @pavlo_borysenco,
Thank you for your response.
Here are the exact product category links where the issue can be seen:
1. .com site:
Product Category URL: https://vr-expert.com/software/
You can see that the product"3D Organon XR" appears correctly initially. However, once the Application filter is applied, the variable product disappears from the filtered results — even though it is correctly assigned to the relevant Application terms.
Screenshot of product assignment: Product Edit Page
2. .nl site:
Product Category URL: https://vr-expert.nl/software/
Again,"3D Organon XR" is visible initially: Screenshot
But after applying the filter, the product no longer appears: Screenshot
The Application term has been correctly assigned: Screenshot
Plugin Versions in Use:
.com site: Version Screenshot
.nl site: Version Screenshot
The issue appears to be specific to variable products not showing up in the filtered results, while simple products work as expected. This behavior is consistent across both sites.
Please let me know if you need any further details.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hi @pavlo_borysenco,
As you can see on https://vr-expert.nl, the plugin is already updated to the latest version: Screenshot
You can also verify this against the version listed on WordPress.org: Screenshot
We are not using any license key, as we downloaded the plugin directly from the official WordPress repository:
https://wordpress.org/plugins/woocommerce-products-filter/
Thanks
Hello
Unfortunately this is not the case, on this site - https://vr-expert.com/software/ - you are using the free old version
Hi @pavlo_borysenco,
That should be the case for https://vr-expert.nl/software/, as we are using the latest free version
OK! https://vr-expert.com/software/ - Provide me with a license key for this site