Variable product modification exception
๐ Holiday Notice - Support Vacation ๐
ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.
Important information:
- โ No ticket responses from December 28 to January 6
- โ Support will resume on January 7, 2026
- ๐ You can still submit tickets during vacation - they will be queued and answered starting January 7
- โ ๏ธ Urgent technical issues: Please check our documentation and codex first
๐ Season's Greetings! ๐
We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! ๐
We wish you:
- ๐ Successful online stores
- ๐ฐ Growing sales
- ๐ Happy customers
- ๐ฏ Achieved goals in 2026
Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.
Rest, recharge, and see you in 2026!
Best regards,
PluginUs.Net Team
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Whenever I modify a variable product, I can only use one product in the variable, other products cannot be used, and the displayed price is 0.00
At the same time, I found that my edit page, which is different from the edit page on YouTube, has different products. I will have a lot of products with a price of 0.00,
and it has no images, but after I delete all the variations with a price of 0.00, my All modifications are normal.
Below is a picture of my edit page, can you tell me why this variant with a price of 0.00 appears? It's really troublesome when I delete it manually
Hello
Unfortunately I don't see your image. To share a screenshot, try using services for transferring images via link
Or you can make a video with an error
What plugin version number are you using?
V.2.1.4ย Or can you view the image via this link?
https://sm.ms/image/AkiqhbuVFCvdHNX
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png andย wp-admin access - https://share.pluginus.net/image/i20230222134615.png
Updateย the plugin to the latest version - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
This looks like a conflict with a third party plugin. After what operation do these empty variations appear?