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Using a link to search results menu in shop side bar not showing

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
nhj.smets@gmail.com(@nhj-smets-gmail-com)
9 Posts
Customers
July 4, 2019, 22:30

I had issues with the text filter (with no results) a menu in my shop side bar disappeared. You helped me and this is solved now also after I use ajax search in the settings.

The only issue that remains as far I can see now is the following:

I use links in my website to the search results and unfortunately the menu in the shop side bar is not showing again.

See example with menu (product met edelsteen op) https://kristal-deva.nl/edelsteen/wissel-sieraden/

and when using a link to search results the menu is not showing https://kristal-deva.nl/edelsteen/wissel-sieraden/?swoof=1&woof_text=Bergkristal%20%2F%20Helder%20Kwarts&really_curr_tax=15-product_cat

Can you please help me solve this problem?

Looking forward to hearing from you,

Kind regards,

Nancy

PS see also my replies on https://wordpress.org/support/topic/filter-on-text-with-no-results-side-bar-menu-disappears/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 5, 2019, 11:29

Hello

Please  remove this piece of code -

#2
nhj.smets@gmail.com(@nhj-smets-gmail-com)
9 PostsTopic Author
Customers
July 5, 2019, 12:11

Thanks a lot it worked !!!

#3
nhj.smets@gmail.com(@nhj-smets-gmail-com)
9 PostsTopic Author
Customers
July 5, 2019, 13:26

Sorry I didn't check it but now the filter on text isn't working at all. If I filter on text I get all products.

How can I solve this?

Nancy

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 8, 2019, 13:02

Hello

 

I can't  check  it -

#5
nhj.smets@gmail.com(@nhj-smets-gmail-com)
9 PostsTopic Author
Customers
July 8, 2019, 15:38

Sorry I know I had to change my name of the website. It is online again please check http://www.edelsteen-atelier.nl

Thanks,

Nancy

 

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 9, 2019, 12:25

Hello

Please  paste wp-admin+ FTP access  here -

I will  check  it

 

#7
nhj.smets@gmail.com(@nhj-smets-gmail-com)
9 PostsTopic Author
Customers
July 9, 2019, 13:17

Thanks Pablo. Did you receive the info?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 10, 2019, 12:41

Hello Nancy

Unfortunately I can not fix this incompatibility

 

 

#9
nhj.smets@gmail.com(@nhj-smets-gmail-com)
9 PostsTopic Author
Customers
July 10, 2019, 19:16

I understand Pablo thanks for trying though! I will use the plugin without the search on text since the rest works fine.

Kind regards,

Nancy

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 11, 2019, 11:23

Hello

 

Welcome;)

#11