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URGENT // SALE PRICE BUG

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello we have a problem with sale price

in the sale price field we see regular price although the products are not having sale price.

when we change regular price, sale price remains as old regular price so products have a discount we dont want to have

is it possible sale price to be empty and only see sale price when there is actually one

Best Regards

Hello

I think this is a conflict with a third-party plugin.

Our plugin does not duplicate the regular price into the sales price.

What plugin version number are you using

2.0.8.1 |

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png andΒ  wp-admin access - https://share.pluginus.net/image/i20210618130637.png I willΒ  check it