Urgent Issue with Currency Converter Plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Dear Support Team,
I urgently need assistance with the free currency converter plugin that I have added to my website. Unfortunately, it is not working as expected—rates and currencies are not updating properly. I need to configure"QAR" and"USD" as the available currencies. Specifically, when a user selects USD, I want the entire website's pricing to change to USD, and similarly, when QAR is selected, the prices should convert and display in QAR.
This is critical for my website, which is related to tourism, and I rely on this functionality to offer a smooth experience for my visitors. Please note that my site is built on WordPress and is not WooCommerce-based. I need immediate assistance to make this work as expected.
I would appreciate your prompt help in resolving this matter.
Best regards,
Hello
Please watch this video - https://wp-currency.com/video#video_1
What shortcode do you use to display prices?
Can you drop me exact link to the issue?
Dear Support Team,
I hope this message finds you well.
I am experiencing an issue with the Currency Converter Plugin on my website. I have implemented the plugin successfully, but the currency does not update on my website when a user clicks the"USD" or"QAR" toggle. I want to ensure that when users click on"USD," the prices on the entire website (including my tours) are automatically converted to USD, and when they click on"QAR," the prices should convert back to Qatari Riyals.
I am using the BA booking plugin with Elementor to display my tours on the website, and I want the currency switcher to work seamlessly with all products displayed using Elementor.
Could you please assist me in resolving this issue as soon as possible? I would greatly appreciate it.
Thank you for your support.
Hello
Please watch the video I sent you, read the description of the plugin (this is of course not documentation, but there is a minimum of functionality). This is very important
To display prices that will be converted, use this shortcode - https://wp-currency.com/shortcode/wpcs_price
Dear Pablo Borysenco,
Thank you for your prompt response.
I have watched the video you shared, but I am still unclear on how to properly implement the shortcode for displaying the converted prices. I would appreciate your help in clarifying where exactly the shortcode should be added within my website, especially when using Elementor and the BA booking plugin to display the tours.
If you require any further details, I am happy to share my credentials with you to better understand the issue. Please let me know if you can assist with this or guide me through the correct steps for adding the shortcode.
Thank you again for your support.
Unfortunately I don't know how to work with your templates.
From my side: For the test create a custom page and insert this shortcode: [wpcs_price value=20] , now you will get the price on this page that can be converted
I wanted to let you know that I have tried implementing the code you provided, and it works fine. However, I am facing an issue with the product widget. The price doesn't convert when customers click on the $USD or QAR toggle.
Could you please assist me in adjusting the code so that when a customer clicks on USD, the prices on the product widget are displayed in USD, and when they select QAR, it shows the Qatari Riyal price?
Thank you for your assistance.
here is the s.shot link plz checkc
Hello
You need to put a shortcode instead of this price display in the template of these products.
Where to change this, you better ask the support of the author of this template