Quote from Pablo Borysenco on April 28, 2020, 18:19

Hello

Add  FTP  access

Can I disable plugins/theme  to  test?

Quote from wivagroup on April 29, 2020, 09:50

It is necessary to put the site in maintenance mode before, because it is a live site. I send the ftp in private, but please TELL ME WHEN you think to do it (italian hour) and I will put site under maintenance at that hour. I can't suspend the site for too long. it would be better late at night italian hour. Tell me please what hour do you have there. For the moment please don't do it, until we don't agree on this point. See ftp details in private data.

Wiva Group

Quote from Pablo Borysenco on April 29, 2020, 13:52

Hello

I have the same time zone(Spain)

But I do not work at night.

I think the best way to solve this - please create clone of your site by https://wordpress.org/plugins/duplicator/ and send me access there (wp-admin + ftp)

Quote from wivagroup on April 29, 2020, 18:28

Ok, please tell me what is your later time you can do this operation. I prefer in the early morning, or afternoon, in your working timetable. I think it's better you do it on live site, clone is too heavy to export. Thank you for your patience

Wiva Group

Quote from Pablo Borysenco on April 30, 2020, 13:44

Hello

Support works from 10:00 to 15:00(but maybe a little later)

 

Quote from wivagroup on May 7, 2020, 08:49

Hi Pablo, I waited to answer, because I preferred to create a totally cloned site, where you can do all the proof you need. Here (see details in private) you can do whatever you want, because it's not the live site.

After totally restoring the site, the filters are working now, but with TWO big issues, where I'd like you to give help:

I made a short video to explain better the issues: https://drive.google.com/file/d/1PVtKz4VYXIPsP6bcdccBlT6arcjrzwLc/view?usp=sharing

1. Hierarchical dropdown: it works only with LIGHTING category, NOT with LED category. I can't see any subcategories in the sub-dropdowns.
2. filters showing: I want to see in the sidebar only the filters related to the product main category displayed. Lighting and Led have quite different filters, but I see now ALL filters All together, as soon as I enter the lighting main family or the LED one. This is not suitable for us, I'd like to see Hidden the filters not belonging to any product of the current family.

Thank you for your help
Wiva Group

 

Quote from Pablo Borysenco on May 7, 2020, 12:18

Hello

https://c2n.me/47oOtLe.png - please clear  cache

For  sliders - https://c2n.me/47oOL09.png

Hierarchical dropdown - https://c2n.me/47oPhDx

Quote from wivagroup on May 7, 2020, 15:01

Hi, dynamic recount is available only for sliders filters? I don't see the options for dropdown or checkboxes..

Wiva group

Quote from Pablo Borysenco on May 8, 2020, 12:42

Hello

I don't see the options for dropdown or checkboxes.. - this setting is here - https://c2n.me/47q3hgk.png AND  https://c2n.me/47q3mBp.png

Quote from wivagroup on May 9, 2020, 15:54

Thank you, now it seems to work fine! Thank you. I have only a very last question: is it possible to display the filter result in category pages as a TABLE? I've seen that there are many plugins allowing to create tables filterable, but the best would be to have all the features of your filter plugins with a table result, i.e. products listed in rows, and columns, not only thumbnails with titles. This is why our catalogue is very large. I don't know it it requires a particular coding part, i.e. a product result page completely custom, or if there is a way to make your plugin dialogue with some other ones, disposing products in tables...I don't know if I well explained the issue.

Thank you for your kind help

Caterina

Quote from Pablo Borysenco on May 11, 2020, 13:36

Hello

Yes. Read  this  please - https://products-filter.com/extencion/woocommerce-product-table/

Quote from wivagroup on May 21, 2020, 10:00

Dear Pablo, as you suggested, we bought the Woocommerce product table plugin, and installed both and your plugin of Woof to interact with it. I am trying to use it, but the pretty big if is: is it possible to create a custom shop page, WITHOUT any filter, but only as first access to the FOUR main families of products, pre-filtering with links these four main categories? So, one link to a view of the table + filters of Lighting, another to a view of the table+ filters of LED, and so on? Because I have read that it's impossible to have more than ONE table with woof+product table in the entire catalogue, so, the main issue we have is still unsolved: we need to pre-filter dynamic filters of woof, and NOT see them all together, because there are filters specific for each of these 4 families of product, only some of them are common. This pre-filtering was possible with dynamic recount, and it was working well. But now the table view is forcing us to see again all the filters together in the first level, and, last but not least, page is very slow in charging at this point. Please see image as a sample:

google photo

Access are still in private area, still the same

thank a lot

Wiva Group

Quote from Pablo Borysenco on May 21, 2020, 13:26

Hello

Try  to create  4 custom  page and  use  link to  these  page.

So that the plugin displays a filter based on the category  - use  shortcode  [woof] with  attribute - taxonomies - https://products-filter.com/documentation/#section_3_2