Forum Navigation
You need to log-in to create request (topic) to the support
Urgent - all my prices set to Zero
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
July 27, 2020, 12:44
I changed settings to fixed and now when I reset it back to regular settings all prices are zero on frontend. Please help me fast
July 27, 2020, 12:51
Hello
Check rates ( https://c2n.me/48xQ5b1.png ) - it shouldn't be zero
July 27, 2020, 13:07
Yes but we had set"Individual fixed prices rules for each product(*)"
Can you help revert?
July 27, 2020, 13:42
Hi this is very urgent, we were forced to shut down our store, can you help?
July 27, 2020, 15:34
HI
Can you please let me know as soon as possible?
Thanks
July 28, 2020, 09:52
Hello
Drop me exact link to the issue.
I changed settings to fixed - It cannot cause this error
Possible reasons:
Product prices are set to zero
Conversion rate are set to zero
July 28, 2020, 09:57
I fixed it last night I'm sorry I forgot to update you
Thanks
July 28, 2020, 10:11
Hello
Ok! Great!