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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Good afternoon,

I received a message from envato that a new update was ready. Download the file, I compressed it in zip format but WordPress tells me incompatible format, I attached a screenshot. Please help to install the new update. Greetings and thank you very much.

https://ibb.co/f4Qrjpx

 

 

 

Should I install the installable wordpress file only or the file that comes within all files?

Hello

Please read this - https://bulk-editor.pro/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

OR read  this - https://bulk-editor.pro/i-just-bought-the-plugin-and-cant-install-it-error

Good morning,

Yesterday I had the error and then I realized it.

I think I should uninstall the version I currently have and reinstall the program with the new update, is that correct?

Greetings and thank you very much

Hello

Yes, that's right, or use a plugin from envato that will update the plugin automatically

Hello,
Understood, thank you very much for the answers. Kind regards.

Hello again,

Finally, a question. I manually installed the new update and then installed the envato plugin for the future, however.

Now the envato plugin administration tells me to install BEER, but I already have it installed.

I have to delete the plugin again and reinstall it from the Envato plugin.

Thank you very much again for all the help.

The version I installed manually

BEAR - WooCommerce Bulk Editor Professional v.2.1.4.2

Hello
Yes this is the latest version of the plugin

Good morning,

Regarding whether I should uninstall the plugging again and install it from the envato plugging, could you please recommend something, I currently have it like this. I say this so that next time I can update it automatically from the Envato plugin.

Greetings and thanks for your response.

https://ibb.co/c86PDKj

Hello

Have you renamed the plugin folder?

If the envato plugin is configured correctly it should display something like"the plugin has no updates available"

You can try to remove the plugin and install it using envato

Hello,

I have uninstalled the plugin and reinstalled it through the Envato plugin, however in the envato tab it still appears install, I guess it will be fine that way.

I thank you for all the responses and attention.

Best regards.

Hello

Great!  Welcome;)