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Unable to update

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
cguedez(@cguedez)
6 Posts
Customers
April 10, 2021, 15:19

Hi,

For some reason, the plugin doesn't update. I created another token on the Envato API and I installed it, but it still shows the button"install" and says that"Destination folder already exists". The version I have is"2.0.61.

Please let me know.

Thanks.

#1
cguedez(@cguedez)
6 PostsTopic Author
Customers
April 10, 2021, 15:23

I don't want to"manually" update every time (downloading). I want to be able to update from WP directly.

Thanks.

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 12, 2021, 09:54

Hello

ReadĀ  this please - https://bulk-editor.com/howto/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

Unfortunately updates are not dependent on our plugin. If you have problems with the Envato plugin - contact them for support

Last edited on April 12, 2021, 09:55 by Pablo Borysenco · #3
cguedez(@cguedez)
6 PostsTopic Author
Customers
April 12, 2021, 17:35

How can I update the plugin without losing my settings then?

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2021, 09:39

Hello

YouĀ  canĀ  deleteĀ  theĀ  oldĀ  versionĀ  andĀ  installĀ  theĀ  newĀ  version. AllĀ  settingsĀ  willĀ  beĀ  saved

#5
cguedez(@cguedez)
6 PostsTopic Author
Customers
April 13, 2021, 16:54

It worked and kept my settings! And also, now it is showing"active" on the Envato Market, so I will hopefully be able to update from WP from now on.

Thanks.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2021, 09:52

Hello

Welcome;)

#7