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Unable to see results after filtering

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ToodsBooks(@toodsbooks)
7 Posts
Customers
April 15, 2020, 06:21

Hi there, I have only the evaluation version at this time and I can't figure out what I am doing wrong. Not sure about upgrading if the basics are too difficult.

 

I have added the search as a widget. The attributes are in the products (as per the video instructions) and I get a result of just the number of matches and not the matched items themselves. You'll see"Signed-copy" and"Showing all 2 results" but none are shown. Ignore where it says"Books" this is a related item result shortcode unrelated to WOOF.

 

Thoughts?

 

example

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 15, 2020, 13:50

Hello

Please  drop me  exact  link to the  issue

#2
ToodsBooks(@toodsbooks)
7 PostsTopic Author
Customers
April 15, 2020, 22:36

I added the link in the private data section.

 

I have also added admin access if you need to go into the dashboard.

#3
ToodsBooks(@toodsbooks)
7 PostsTopic Author
Customers
April 15, 2020, 22:40

Oh I forgot, the page in question is .../full-catalog/

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 16, 2020, 12:15

Hello

please do not forget to click on the button - https://c2n.me/473lrAa.png

#5
ToodsBooks(@toodsbooks)
7 PostsTopic Author
Customers
April 16, 2020, 22:27

ha ha ha, saved it this time

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2020, 12:48

Hello

it seems a problem with the settings of your current theme.  Please  disable  my  plugin  and  check  Link#1 (in private data). Result  the  same - https://clip2net.com/s/474Hmhp

Also, maybe my plugin is not compatible with this third-party template - https://c2n.me/474Hw8G.png

#7
ToodsBooks(@toodsbooks)
7 PostsTopic Author
Customers
April 17, 2020, 13:52

Apologies. What do you mean? check  Link#1 (in private data)

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 20, 2020, 12:16

Hello

Apologies. What do you mean? - https://c2n.me/4774u2a.png - I added the link to private data

#9
ToodsBooks(@toodsbooks)
7 PostsTopic Author
Customers
April 20, 2020, 14:17

I re installed the plugin, same result. shows the number of matches but not the matches themselves.

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 21, 2020, 11:36

Hello

This is not related to my plugin. My plugin is a filter and does not affect the product display template.  Your current theme does not show products.

To test  this  behavior - https://c2n.me/478h79r.png   - that is, when my plugin is not enabled, the current theme does not display products  too

#11
ToodsBooks(@toodsbooks)
7 PostsTopic Author
Customers
April 21, 2020, 22:56

What are you talking about? the theme does not display products, of course it does, I'm looking at the products right now. Perhaps I'll just look for a different plugin.

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 22, 2020, 12:22

Hello

Please  check  it - https://c2n.me/479IsAN.jpg  AND   - https://c2n.me/479IzSb.png  - Maybe I didn’t understand you

Perhaps I'll just look for a different plugin. - OK!

#13