Unable to find an attribute
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Greetings,
My request for assistance is related to the impossibility of finding a particular attribute within my ecommerce site.
In particular, in the ecommerce site there are a number of products entered by a program that performs this task automatically. Once the plugin in question has finished entering the products I went on the WOOF management page to the"Structure" tab to select the attributes of the new products to be included in the filters and I noticed two things that I don't understand:
1. - I saw that almost all the attributes relating to the new products are present to be selected but while on the"Structure" page I see the names of the attributes as well as I see them in the card of the individual products (example: color, size, etc.) when, for a specific attribute, I use the"Additional Options" button I see a different name. For example, for the"Size" attribute, I see something like"Product Size [pa_attributegroup_420]" I guess it has a different name, despite the fact that the"Size" attribute is present in the single product card. What does it mean ?
2. - I would like to insert the"Brand" attribute in the filter options but I do not find it in the attributes that WOOF makes me available although it is present in the cards of the individual products with that name. I want to specify that all other attributes are present and selectable.
Can you help me ?
Thanks
up
Hello
- This means that a third-party plugin made such a slug for this attribute.
- It looks like the"brands" taxonomy is not created correctly. Are you sure this taxonomy?
what plugin version number are you using?