Turbo mode cron job only generates partial product data
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi there,
We have the turbo mode cron set for daily and it looks like it's only generating partial data, products/filters are missing. When we manually run the reassemble data task then all of the data is generated and all products/filters are available.
screenshot https://imgur.com/a/u1lFGGH
Thanks in advance for any help.
Hello
What plugin version number are you using?
We're using v.3.3.6.4
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png
Done, added a user for you on a cloned dev site
Hello
Perhaps the file does not have time to update (with such a number of products) Try changing the"WordPress Cron period" option for the test
It's already set to run"daily" so it should have plenty of time. Running the update manually only takes 2 minutes. ().
I changed two products to draft status so I'll check tomorrow to see if they are removed from the filtering.
Hello
You have almost 5000 products, the file cannot be created for 2 minutes.
Try to increase the update period
Hi there,
Yes ~5000 products. I have had the update period set to"daily" over the weekend. I checked this morning and you can see the last time data_0000_xxx.json was updated was 12/13.
We can see here that data_0000_temp_xxx.json starts to grow in file size but then seems to restart. Does it really need more than 24 hours?
I just checked mid-afternoon here too and the files are still the same https://imgur.com/a/B1HwAgj
Last modified 9:02 am here so not sure it's a race condition. It looks like it just stops generating the temp file.
Hello
After the generation is complete, the temp file should transfer the data to the main file (the size should be equal)
Is your site public? Because if there are no visits, the internal cron will not work
The development site I sent, in private data tab to give you access, doesn't get a lot of traffic but the production site does (1500 visits per day).
I just checked the dev site and it looks like the temp file did replace the main file (timestamp looks like it did this as I visited the site) but it's only small partial data
Hello
Ok! Can you drop me ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
I can give you FTP access to the dev site. It's in the private data tab. The product data is saving in the plugin directory.
Hello
Please check your SFTP - Access denied
Maybe you have an IP restriction (I added my IP to private data)
Sorry about that, something with the password. I generated a new password, tested it and updated in private data.
Hello
I have set up logging for this functionality. please visit the test site more often (next week)
OK thanks, will do. Happy holidays!
Welcome;)
Happy holidays!
Hi there,
Just checking to see if there's any update on this?
Happy new year!