Turbo Mode
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
After activating Turbo mode filtering works great! The only issue is filtering isn't working in the parent category.
Example: https://www.urbanbathroom.com/product-category/vanities/
Sub-Cat example: https://www.urbanbathroom.com/product-category/vanities/freestanding-vanities/
The next issue is that inside the sub-cat the filter is showing filter options that are empty even though"Hide empty terms" is set to yes.
Please advise on how to fix this issue.
Thank you
Hello
Just entered this link https://www.urbanbathroom.com/product-category/vanities/ and I not see also filter here, looks like another javascript works and hide all. Lets do experiment: disable all plugins except HUSKY and woocommerce, and try again. If no luck, also try another WordPress theme to test if all scripts works fine in the current one. If no luck share wp-admin access (use only private area, see blue button on the right on this page) to this site if its in dev mode, or create using https://wordpress.org/plugins/duplicator/ clone site and provide access there (also ftp will be good)
p.s. you use premium version of the plugin so please share actual purchase code in the private area also for further support
Hello
Site weighs too much to be duplicated easily. I tried all the steps you recommended and am still having the same issue.
Please let me know what could be the issue and we will try to troubleshoot it.
Thank you
Hello
If you deactivated all and also wp theme and this is still doesn work try to regenerate file with products. It will be also good to provide wp-admin access to admin panel to play with it (see secret area button on the right side of this page). You use premium version of the plugin so please share actual purchase code in the private area also for further support
Hello,
I regenerated the product files multiple times. Does not work
Hello
Unfortunately your license key is not valid. Please check this, it is possible that you have inserted the wrong key.
You can try to add wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
I put in my purchase code from codecanyon. I have disabled all plugins and themes and still experiencing the same issue. Filters not showing up on parent categories and on some pages not all attributes are showing up.
Hello
Sorry. Your key is valid. It was a problem in the envato service.
Please note that for correct work of taxonomies in turbo mode the product must be marked in the entire hierarchy. Correct - https://share.pluginus.net/image/i20240829130538.png not correct - https://share.pluginus.net/image/i20240829130633.png
Please check this and re-create a search file - https://share.pluginus.net/image/i20240829130751.png
add wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hello,
Thank you that fixed that issue. A new issue happened now, the filter isn't filtering all products. For example i have 518 products that have the same attribute, only ~50 are showing up when using the filter.
Please assist,
Thank you
Hello
Please drop me exact link to the issue ( Search link with 50 products result )
And add wp-admin access here - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
https://www.urbanbathroom.com/product-category/vanities/filter23/vanity-size-60/
On this page there should be 716 items, there are only ~50 showing up. All items in the screenshot have the vanity size: 60 attribute.
Screenshot: https://imgur.com/a/oBDG7B0
Hello
How many products do you have in total?
about 19,000. I edited the filter file to 20,000 products
Hello
Try increasing the limit to 25,000 and re-create the search file and do a test
add_filter("woof_turbo_mode_products_limit", function($limit){
return 25000;
});
Hello
Yes this is correct code but it is better to use the filter that I provided in my previous message
Where should i add that to?
Hello
In functions.php of the current theme