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TURBO FILTER page 2 empty

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
andreadecamilli(@andreadecamilli)
41 Posts
Customers
January 26, 2022, 13:20

Hello, we activated the TURBO FILTER mode, but we have a couple of issues.

First, on every category page, the page 2 will load empty

Second, not all the attributes are correctly counted/shown

Notice we are using the latest version of your plugin, wordpress and woocommerce.

The product list has been refreshed manually and the cron is setup daily.

If needed we have a steging environment for debugging purposes.

Thank you

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 27, 2022, 11:58

Hello

Please drop  me exact  link to the  issue

#2
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
February 7, 2022, 13:47

hello

you can see the behavior at

https://staging.deepbluesub.com

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 8, 2022, 11:27

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Fix  this  error - https://c2n.me/4eRMgJN.png

#4
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
February 11, 2022, 02:41

Hello, sorry for taking so long.

I added access datails to our backend in staging mode...

Ubermenu should not be involved, it's just about the menu in header...

Last edited on February 11, 2022, 02:41 by andreadecamilli · #5
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
February 11, 2022, 02:42

you can verify it in all category pages

for example

https://staging.deepbluesub.com/categoria-prodotto/pescasub/fucili/

 

Last edited on February 11, 2022, 02:43 by andreadecamilli · #6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 11, 2022, 13:53

Hello

Ubermenu should not be involved, it's just about the menu in header... - Any JS error can cause incorrect execution of scripts that work after the error. So  please  fix  it

And give me access so that I can check and change the site settings. At the moment, the current access does not allow me to do this.

#7
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
February 17, 2022, 12:17

Hello, we solved the ubermenu java error (you can see in console there's no more alert)

The issue with turbo filter persists...

Thank you

Last edited on February 17, 2022, 12:17 by andreadecamilli · #8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 17, 2022, 13:14

Hello

Ok!  Great!  And   please - https://c2n.me/4eYbr8Q.png

#9
andreadecamilli(@andreadecamilli)
41 PostsTopic Author
Customers
February 21, 2022, 16:53

done, now you are admin!

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 22, 2022, 13:21

Hello

Now  your link - https://c2n.me/4f175el.png

#11