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toggle button and filter button does not work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
rpeter(@rpeter)
10 Posts
Customers
January 6, 2021, 12:15

Hi,

After the updating the plugin the toggle button and show product filter form button do not work on the front end.

Updates:

WordPress Version 5.6

PHP Version 7.2.34

WooCommerce: 4.8.0

WOOF - WooCommerce Products Filter v.2.2.4.2

and we use wp fastest cache

Thanks

Peter

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 7, 2021, 11:42

Hello Peter

Please  cleare  all  cache  and  do  a test

if  no luck - Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#2
rpeter(@rpeter)
10 PostsTopic Author
Customers
January 7, 2021, 12:43

Hello Pablo

I have cleared the cache but no change.

See the license key and access in private data block. Thanks

Peter

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 7, 2021, 14:23

I  did  a test - https://c2n.me/4attr3Y - It looks like it works. Maybe I'm doing something wrong

#4
rpeter(@rpeter)
10 PostsTopic Author
Customers
January 7, 2021, 14:54

Sorry maybe I did not say exactly the issue. The issue is that the filter you tested is closed  (default) and after clicking on the positive sign toggle it should be opened to use it, but nothing happen if you click on it

#5
rpeter(@rpeter)
10 PostsTopic Author
Customers
January 7, 2021, 19:12

Hello Pablo,

I could fix it,  thanks anyway

#6
rpeter(@rpeter)
10 PostsTopic Author
Customers
January 8, 2021, 09:11

Hello @saurya

It was a javascript caching issue. Steps:

  1. disable the Js combine and Js minify function in the cache plugin (We use WP Fastest cache)
  2. clear the cache files
  3. enable the Optimize loading of WOOF JavaScript files function. See in the WOOF>Advanced>Option
  4. test it
  5. after that I could enable the js combine and minification function in the cache plugin again and works well

Peter

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 8, 2021, 13:17

Hello Peter

Ok!  Great. Thank you  for  cooperation!

#8