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Theme skinning of filter is removed when updating to latest version of Woof.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
tomaslobosk(@tomaslobosk)
8 Posts
Customers
September 14, 2022, 01:29

Hello,

I purchased the theme Hara (ThemBay) for my Wordpress e-commerce website. It includes an old version of WOOF as part of their filter implementation which works OK. I recently purchased a full license of WOOF to update it to the latest version to get the benefits of the Husky extension. Once updated the appearance of the filter is broken. Is there a way I could make sure the filter skin displays as the old version while having the latest version installed?

This is how it used to look like:

Before

This is how it looks now:

Best,
Tomás

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 14, 2022, 11:10

Hello Tomás

Now we are preparing an update, I think it will be fixed

#2
tomaslobosk(@tomaslobosk)
8 PostsTopic Author
Customers
September 14, 2022, 17:34

Thanks for your reply Pablo.

Do you think there's a workaround for this issue in the meantime to not affect customers?

I was checking in the options that you can link an external css for styling the filter, maybe that's something you could help me out to set up?

When you think this update will be ready?

Cheers,

Tomás

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 15, 2022, 11:07

Hello Tomás

Please  update  the  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

clear  all cache  and do a test

#4
tomaslobosk(@tomaslobosk)
8 PostsTopic Author
Customers
September 15, 2022, 18:24

Hey Pablo,

I updated to 3.3.0 and the problem persists.

Would you mind giving it a look? Attached in private you will find credentials for admin and ftp.

Thanks so much in advance,

Tomás

Last edited on September 15, 2022, 18:29 by tomaslobosk · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 16, 2022, 10:53

Hello  Tomás

It's a problem with your current theme

Test where I disable theme styles - https://c2n.me/4gDZMX4

#6