PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

The smart designer tool doesn't show the preview of the elements

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
RegaliMirati(@regalimirati)
10 Posts
Customers
January 29, 2024, 18:18

How can I solve the problem?

Thanks.

Best Regards

Federico

Last edited on January 29, 2024, 18:20 by RegaliMirati · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 30, 2024, 11:58

Hello Federico

Please drop me wp-adminĀ  access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

 

#2
RegaliMirati(@regalimirati)
10 PostsTopic Author
Customers
January 31, 2024, 11:35

Added wp-admin access

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 31, 2024, 12:45

Hello

It looks like your security settings are preventing the plugin from including this file. - https://share.pluginus.net/image/i20240131123803.png

#4
RegaliMirati(@regalimirati)
10 PostsTopic Author
Customers
January 31, 2024, 12:49

Thanks, it was enough to deactivate a function of the Site Ground"Security Optimizer" plugin: Lock and protect system folders.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 31, 2024, 13:18

Welcome;)

#6