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The selected price does not work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
mgomiero(@mgomiero)
3 Posts
Customers
January 30, 2025, 16:26

Hello everyone, we are creating an e-commerce, currently still in the staging phase.
To begin with, we have created the product archive using the Elementor Pro builder and the Hysky filters.
However, doing a first test with the price filter, we notice that when selecting a certain range, products with a price outside the chosen range appear.

https://drive.google.com/drive/folders/1iaZPI04P9CroyrwgMqG-ux14jCSBzRb1?usp=sharing

Can you tell us where we are going wrong?
Thank you!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 31, 2025, 10:35

Hello

Please drop me exact link to the issue

#2
mgomiero(@mgomiero)
3 PostsTopic Author
Customers
January 31, 2025, 10:46

Hi Pablo,
Here is the link.
https://archelia.snipergroup.it/categoria-prodotto/attrezzi-outdor/

The problem occurs in all product categories.

Even when adding new filters by category or tags, the results do not match the products.

Thank you

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 31, 2025, 13:22

Hello

Please disable my plugin   and do a test  with native price filter

It looks like the current template is not compatible with Woocommerce

Test with native price query  = https://archelia.snipergroup.it/categoria-prodotto/attrezzi-outdor/?min_price=1&max_price=80

#4
mgomiero(@mgomiero)
3 PostsTopic Author
Customers
February 3, 2025, 10:51

Good morning, we have tried deactivating and reactivating the plugin and now the filters seem to work correctly.

We created the template with the Elementor Pro theme builder, but another problem has arisen.

When the filters are active (e.g. price range) the layout changes and appears in 2 columns instead of 3.

Could you help us solve this problem?
Thank you

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 3, 2025, 11:28

Hello

Please try this - https://products-filter.com/force-filtered-results-show-three-columns

If no luck - disable ajax mode

#6