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The plugin is not showing our categories within the 'sub-category' view in the sidebar

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
We are currently using your plugin to filter a few thousand products on a WordPress website The plugin is not showing our categories within the 'sub-category' view in the sidebar, but need it to show all sub-categories in the top-level category that visitor is in We have tried several settings but don't seem to be able to achieve this with this plugin. Is it possible with this plugin?

Hello

Paste exact link here or in the sectet area on the right to see you mean. As I undertood showing subcategories related to the current category page as here: https://demo.products-filter.com/product-category/clothing/

http://dev.pinkdynamite.co.uk/sex-toys/for-men/cock-rings/

Hello

Unlock it please https://c2n.me/491yr9Z.png or send me in private area ususal user credentials to see the site

Saved private data once you login you wont see the screen just login first.

 

Cheers

 

Josh

Hello Josh

It was not enabled option for products category: https://c2n.me/492jHXR.png

Just now: