The filter does not work + Error when enabling the plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, please help me solve the problem.
Installed (purchased) a search filter plugin for Husky products (PRO version).
When you enable the plugin, errors appear on the product page in blocks/widgets with woocommerce search elements, instead of search elements, the error text is displayed with a picture of a fallen ice cream) - “Oops! There was an error loading the content. Error: TypeError: `error` object is not an instance of Error constructor"
And the Hasky filter is displayed below, but it does not work. When you click on the filter, the message “loading” is displayed, but the products are not filtered
I disabled all other plugins, changed the theme to storefront, nothing helped...
What could be the problem?
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png - I will check it
added information
Hello
please tell me this problem can be solved in the coming days?
The site is almost ready and as soon as the problem with the filter is solved I wanted to launch it
Hello
Please add a link to your site
added a link to the site
Hello
Please do a test
Thank you, the error has gone away. What was the reason?
But the filter still doesn't work properly. Does not filter products
please see what is the problem?
Hello
Please check option - Advanced->Options - https://share.pluginus.net/image/i20231130111400.png and do a test
Hello, thank you, your advice helped.
there is another question:
My directory structure is two level
parent term
- child term
on the page of the parent term, if I add a filter for child terms of categories (checkbox type), then when I click on a category in the filter, the products are not filtered, but the page of this child term opens
And if in the HASKY options I select the option “Try to do AJAX filtering” - YES
Then, when the filter starts working, the display type changes - I have 4 products per line configured in my catalog, but it becomes 3 + the lines are not completely filled, there can be one or two products in one line
How can I make the category filter work the same as other filters?
Hello
Please try to enable SEO URL - https://share.pluginus.net/image/i20231205143300.png
If no luck - https://products-filter.com/make-page-builders-and-custom-template-filterable
and try this - https://products-filter.com/force-filtered-results-show-three-columns
Hello
then when I click on a category in the filter, the products are not filtered - My test - https://c2n.me/4jWBhj4 - everything seems to be filtered correctly
but it becomes 3 + the lines are not completely filled, - I fixed it
thanks everything works now
tell me what was the problem? why were there 3 lines instead of 4?
I have several other sites on this design theme, and I plan to use your filter there too. I would like to know how to fix this problem myself
Hello
In ajax mode, an incorrect template is transmitted.
I fixed it using CSS - https://share.pluginus.net/image/i20231213134739.png
