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The data not saving after apply and return empty!

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
webbeau(@webbeau)
5 Posts
Customers
August 3, 2021, 10:45

Hey,

When I update the description field and apply, Then the field empty back

https://prnt.sc/1imz0lf

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 3, 2021, 13:39

Hello

What plugin version number are you using?

#2
webbeau(@webbeau)
5 PostsTopic Author
Customers
August 3, 2021, 16:50

Version 2.0.7

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 4, 2021, 09:43

Hello

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

#4
webbeau(@webbeau)
5 PostsTopic Author
Customers
August 4, 2021, 10:21

The updating failed

https://prnt.sc/1iyft4n

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 5, 2021, 09:47

Hello

Ok. Please  drop me wp-admin access -  https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png I will  check  it

Last edited on August 5, 2021, 09:48 by Pablo Borysenco · #6
webbeau(@webbeau)
5 PostsTopic Author
Customers
August 5, 2021, 17:01

Sent

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 6, 2021, 10:56

Hello

My  test - https://c2n.me/4cVDgVQ  - everything seems to be working correctly

#8
webbeau(@webbeau)
5 PostsTopic Author
Customers
August 6, 2021, 17:35

Hello Pablo,

I will check it and feed you back.

 

Thanks

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 9, 2021, 10:08

Hello

OK! I'm waiting for your answer

#10