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Text search is showing empty page when no results are found

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
info@creatiefonline.be(@info-creatiefonline-be)
14 Posts
Customers
October 4, 2024, 09:28

Hello

How can I show some text when someone uses the text search and no results are found. No it's just an empty page that is showing.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2024, 10:01

Hello

Please drop me exact link to the issue

#2
info@creatiefonline.be(@info-creatiefonline-be)
14 PostsTopic Author
Customers
October 4, 2024, 10:11

Hello

 

See link below

https://bambino-ieper.be/product-category/spelen-relaxen/swoof/name-test/

Another problem is that the search doesn't autocomplete aldow this is set to yes.

Thank you for your help!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2024, 11:50

Hello

It looks like the current theme doesn't have  no-products-found.php template.

search doesn't autocomplete - Please add CSS :

.woof  .woof_husky_txt-container{

max-height: none;

}

#4
info@creatiefonline.be(@info-creatiefonline-be)
14 PostsTopic Author
Customers
October 4, 2024, 12:09

Thank you, I fixed the no results problem.

The autocomplete shows 'Nothing found now" aldow something should be found...

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2024, 09:52

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

 

#6
info@creatiefonline.be(@info-creatiefonline-be)
14 PostsTopic Author
Customers
October 7, 2024, 10:05

Ok, done!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2024, 12:23

Please do a test

#8
info@creatiefonline.be(@info-creatiefonline-be)
14 PostsTopic Author
Customers
October 9, 2024, 06:19

Hello
Thank you, seems to work. We have a 'brand-plugin' and the filter isn't working on that. F.e. when you look for the brand NATINI nothing shows up because NATINI is just selected as brand. But I suppose this can't be changed?

Yet another question... When on the shop page only the main categories are shown. Is it possible to show the subcategories once a categorie is selected?

Thank you again!

Have a nice day!

Virginie

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 9, 2024, 11:11

Hello Virginie

1 My  test - https://share.pluginus.net/image/i20241009120748.png

2  Unfortunately the plugin does not have such a feature. Only  this - https://share.pluginus.net/image/i20241009121059.png

#10
info@creatiefonline.be(@info-creatiefonline-be)
14 PostsTopic Author
Customers
October 9, 2024, 11:20

Great, now it works on brand to!

I can work with the + and - signs, seems a good solution. Where do I add these?

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 9, 2024, 12:11

Where do I add these? - Just remove your customization and everything will work correctly.

 

#12