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Tables not loading in Edge or Firefox (Chrome fine)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
mark.jackson@gpkgroup.com.au(@mark-jackson-gpkgroup-com-au)
10 Posts
Customers
September 25, 2023, 04:37

Hi, I have a table here: https://www.crosshydraulics.com.au/product/hex-flx-flywheel-assemblies/

It loads in Chrome but not Edge or Firefox.
Any ideas to why this would be?

I've updated everything to the latest version.

Regards

Mark

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 25, 2023, 09:48

Hello Mark

Do you use any security and cache plugin?

#2
mark.jackson@gpkgroup.com.au(@mark-jackson-gpkgroup-com-au)
10 PostsTopic Author
Customers
September 25, 2023, 10:40

Hi Pablo

Thank you very much for the prompt reply.
They use Wordfence for security and no caching software that I am aware of.

Any suggestions are greatly appreciated.

Regards

Mark

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 25, 2023, 12:16

Try to  disable Wordfence  to  test

The problem is that I see that the server does not provide access to ajax requests.  And it doesn't depend on the browser.  In your case it works because the user is registered

#4
mark.jackson@gpkgroup.com.au(@mark-jackson-gpkgroup-com-au)
10 PostsTopic Author
Customers
September 25, 2023, 12:23

Wow, and thanks.
Deactivated WordFence and it's working.

I respect that this points to to the server configuration and not the software.
Do you think that there is something I need to configure in Wordfence or the actual hosting environment?
Any assistance is greatly appreciated as now have no security :-(

Regards

Mark

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 26, 2023, 09:27

Hello Mark

I think this is something that can be changed in the Wordfence plugin settings

Unfortunately, I don’t know what setting needs to be changed and I think you should write to Wordfence support

Problem: When the user is not authorized Ajax request returns code 403

#6