Switching to mobile mode does not work
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I'm setting up the site for a client. Plugin v.2.2.9.2 (PRO).
I inserted a widget and set up a mobile mode. However, it does not work. See video https://i.imgur.com/9b6qD5g.mp4 .
I also tried the shortcode [woof_mobile] - it doesn't display at all.
Is there an error in the plugin or what am I doing wrong?
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
drop me exact link to the issue
Filled in the necessary data and gave access to wp-admin on the test site. If necessary, you can change the settings.
See the store page or any category.
Hello
I'm setting up the site for a client. Plugin v.2.2.9.2 (PRO). - this license was bought 26-12-2020 15:24, and support is expired. Please renew if this license is used only on this client site. 1 license == 1 domain
Read more here: https://codecanyon.net/licenses/faq
I'm sorry, the client gave me this license number. As far as I know he had to renew the license. Otherwise he would not have been able to download the latest version of the plugin. But I will check with him and let him know the result.
However, it is not clear how can I work with the plugin on the site under development? I can't break anything on the working domain. For this I do all the work on a temporary site.
The client sent me a new Purchase Code. I updated the data.
Hello
I did a test - https://share.pluginus.net/video/v20220817092209.mp4 - it looks like it works
Add CSS please
#secondary.widget-area {
z-index:9;
}
That's not what I'm asking.
The widget in the sidebar doesn't work. See the video at the beginning of the topic and here are more screenshots: https://i.imgur.com/FgAIzz0.jpeg, https://i.imgur.com/m2Rvnvb.jpeg
The filters in the widget stay open and don't collapse into a button - that's the problem.
Please watch my video. I showed that it works
Another video of my test - https://c2n.me/4gpnhFi
Please use your mobile device to test.
Thank you, but I don't see that in me. What could be the problem?
video - https://i.imgur.com/qGNFKg0.mp4
I noticed that in your video on the 10th second there is no"Open Filter" link. Then it was gone, and only then did it appear.
Hello
Because when you change the device in the browser console, you should reload the page.
Please use real mobile device to test.
I got it!
You didn't do responsive, you did user-agent detection. This is a very bad solution for this case! In this case, the sidebar remains visible on tablets (and the filter should be displayed there). https://i.imgur.com/umliOzE.jpeg
(Hiding the header with css is not the solution, but also a very bad idea.)
Is it possible to change to adaptive with the ability to set the width at which this will work?
Hello
Hiding the header with css is not the solution, but also a very bad idea - what header? My plugin doesn't hide the header
the sidebar remains visible on tablets (and the filter should be displayed there). - OK! My plugin does not control the sidebar display.it may depend on the current theme.
Unfortunately the plugin does not have this feature.
what header? My plugin doesn't hide the header
I meant using css to hide it https://i.imgur.com/H0hujGh.jpeg
My plugin does not control the sidebar display.it may depend on the current theme.
That's right - it's the themes' job, not the plugins'. And all themes control the sidebar by screen width, not by user-agent. But your plugin determines user-agent, not screen width, for some reason. That's not right. (wp_is_mobile() and similar solutions should be used for other purposes.)
But I get it, and I hope you'll take it into account in the future.
And all themes control the sidebar by screen width, not by user-agent. - Ok! but as you can see your theme doesn't do that. if it were, the sidebar would be hidden regardless of my plugin, regardless of how my plugin detects the current device
I hope you'll take it into account in the future. - yes, sure! It's just that some changes need to be done on the server (before the generated page is received), for this reason the function is used
but as you can see your theme doesn't do that. i
It's not. The theme moves the sidebar when width <=921px. https://i.imgur.com/Z5Ozs75.mp4
It's just that some changes need to be done on the server (before the generated page is received), for this reason the function is used
The server has nothing to do with it. The user-agent definition is only needed to determine the capabilities of the device (touchscreen, voice control, no mouse, and so on). But all visual representations should be defined by the width of the screen.
hello
It's not. - https://share.pluginus.net/image/i20220823093353.png
The server has nothing to do with it. - OK! - https://c2n.me/4grZbVV.png - I meant the code of our plugin. But all visual representations should be defined by the width of the screen. - You can't change the HTML template of a page with CSS.
