PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

subcategories expand

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Prokopis(@prokopis)
69 Posts
Customers
April 11, 2022, 21:49

i have noticed that on selection a subsubcategory it expands all subcategories below the certain category.

 

 

#1
Prokopis(@prokopis)
69 PostsTopic Author
Customers
April 11, 2022, 21:50

from video you will notice this at the location I move the mouse.

https://watch.screencastify.com/v/lKgNxkAcTWiGGykI7EY0

also by selecting one subcategory the rest categories are not removed and set as active main the certain category selection.

what i need to change to fix this?

 

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 12, 2022, 11:22

Hello

Please  paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png I will check  it

#3
Prokopis(@prokopis)
69 PostsTopic Author
Customers
April 12, 2022, 14:54

added

 

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2022, 15:50

Hello

Please  do a test

#5
Prokopis(@prokopis)
69 PostsTopic Author
Customers
April 13, 2022, 18:13

hi,

 

i saw this and it working great. is something that i do that cause the issue?

Also i have noticed that by selecting a value from the menu it load you the page with the specific items. as a result the filter it load only the specific categories/attributes as expected. After that by selecting any from the categories or attributes it load you correct those products but the filtering it shows all categories with full count. you can view below the video.

https://watch.screencastify.com/v/z8zoaX0Cb8JAXDqcaQ6f

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2022, 12:37

Hello

Please  do a test - https://c2n.me/4fqAbsO.jpg

#7
Prokopis(@prokopis)
69 PostsTopic Author
Customers
April 14, 2022, 14:13

hi,

it seems that for the moment is working as expected.

did it was a configuration issue that i do wrong?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 15, 2022, 10:43

hello

I checked  this  option - https://c2n.me/4fr5dqO.png

#9