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Stuck in loading screen, whenever a filter is chosen.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
orlandom95(@orlandom95)
3 Posts
Customers
September 27, 2023, 23:53

Hi there guys, first of all, im using the free version of the plugins ( HUSKY- Products Filter, WOOF by Categories ).
I kind of set up the filters , then with the other plugin, i connected the Categories with the filters i wanted to be shown.
However, whenever i choose one filter, it get's stuck on the loading screen ( bars for me ) and never gets out.
Here are some erros that i found in the console via inspect :

Uncaught Error: Syntax error, unrecognized expression: .woof_hida_shop-2/
at I.error (jquery.min.js?ver=3.7.0:2:11744)
at Y (jquery.min.js?ver=3.7.0:2:17209)
at re (jquery.min.js?ver=3.7.0:2:19983)
at Function.I (jquery.min.js?ver=3.7.0:2:7516)
at Function.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:2898)
at e.<computed> [as find] (jquery-migrate.min.js?ver=3.4.1:2:1582)
at ce.fn.init.find (jquery.min.js?ver=3.7.0:2:21953)
at ce.fn.init (jquery.min.js?ver=3.7.0:2:22445)
at e.<computed>.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:2438)
at new e.<computed> (jquery-migrate.min.js?ver=3.4.1:2:1582)

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 28, 2023, 12:45

Hello

Please  drop exact  link to the  issue

#2
orlandom95(@orlandom95)
3 PostsTopic Author
Customers
September 28, 2023, 13:30

I finally got it to work. I changed some settings by searching other Tickets ( previous ones).
I have one more question, if it's possible.
The reset button is not working at all.. u click it and nothing happens
Also, i can't show the ACTIVE filters.. Any ideas?

Here is the exact link : https://www.cultofhair.gr/product-category/electrical-tools/swoof/devicetype-shavers/

Thanks in advance!! Keep up the good work!!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 29, 2023, 10:43

Hello

Please  check  option - https://share.pluginus.net/image/i20230929114303.png

Please  disable  WOOF  by  category(to test)

Last edited on September 29, 2023, 10:43 by Pablo Borysenco · #4
orlandom95(@orlandom95)
3 PostsTopic Author
Customers
September 29, 2023, 13:04

Hi, i've checked that option, disabled the WOOF by category and nothing happens.
Maybe it's been caused from the js code error that i mentioned before:

Uncaught Error: Syntax error, unrecognized expression: .woof_hida_shop-2/
at I.error (jquery.min.js?ver=3.7.0:2:11744)
at Y (jquery.min.js?ver=3.7.0:2:17209)
at re (jquery.min.js?ver=3.7.0:2:19983)
at Function.I (jquery.min.js?ver=3.7.0:2:7516)
at Function.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:2898)
at e.<computed> [as find] (jquery-migrate.min.js?ver=3.4.1:2:1582)
at ce.fn.init.find (jquery.min.js?ver=3.7.0:2:21953)
at ce.fn.init (jquery.min.js?ver=3.7.0:2:22445)
at e.<computed>.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:2438)
at new e.<computed> (jquery-migrate.min.js?ver=3.4.1:2:1582)

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 2, 2023, 11:57

Hello

Maybe it's been caused from the js code error that i mentioned before:  - yes of course this is the problem, but we need to find the cause of this error to fix it

Try  to  disable  JS  optimization  clear all cache  and  do a test

#6