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Stock status is not working.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
bluejohn(@bluejohn)
8 Posts
Customers
June 3, 2022, 14:02

Hi,

I have a product with variations, several shoe sizes. But only size 36 has 7 in stock. But your search engine shows all products.

I enable addons"In stock checkbox" with"Search in products and their variations"

Fitration is loading the size data incorrectly. Stock status is not working.

https://www.screenpresso.com/=gXhxe

https://www.screenpresso.com/=xgs9b

best regards

Krystian

 

#1
bluejohn(@bluejohn)
8 PostsTopic Author
Customers
June 6, 2022, 08:27

I paid for premium support.

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 6, 2022, 12:32

Hello Krystian

Please drop me  wp-admin  access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - I will  check  it

#3
bluejohn(@bluejohn)
8 PostsTopic Author
Customers
June 6, 2022, 15:46

Done.

#4
bluejohn(@bluejohn)
8 PostsTopic Author
Customers
June 7, 2022, 08:41

Do you know anything yet?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 7, 2022, 12:49

I did  a test  with  this  search - https://your_site.eu/kategorie/?filter=1&stock=instock&pa_kolor=niebieski&pa_rozmiar=39

This product was not in the results

Can you give a  search link to the result with this product?

#6
bluejohn(@bluejohn)
8 PostsTopic Author
Customers
June 7, 2022, 15:54

Try use:

https://my site.eu/p/buty-jeansowe-damskie/klapki-jeansowe-damskie

Choose this:

https://www.screenpresso.com/=CQ3Wf

What you get? I have all time loading....

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 8, 2022, 13:01

Hello

My test  - https://share.pluginus.net/image/i20220608105833.png

Yes filtering is very slow. Please  read this  - https://products-filter.com/searching-is-slow

#8