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Stick to the brands that are initially visible

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
brainwise(@brainwise)
6 Posts
Customers
April 17, 2024, 21:29

Hi,
I have a question about the filter on this page: https://studiolde.nl/product-categorie/opbergen/. Initially, 3 brands (Merken) are visible. As soon as you select a brand, all brands suddenly become visible. Also brands that have no products at all in this category. Is it possible to stick to those 3 brands?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 18, 2024, 10:15

Hello

Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

and drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#2
brainwise(@brainwise)
6 PostsTopic Author
Customers
April 23, 2024, 13:39

Hi,

I updated the plugin to the latest version and provided the asked information.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 24, 2024, 09:46

Hello

Please add ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

If you don’t know where to get FTP access, please contact your hosting support.

#4
brainwise(@brainwise)
6 PostsTopic Author
Customers
April 30, 2024, 14:47

Hi, I added the ftp access

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 1, 2024, 11:32

Hello

Perhaps you didn't click the"save" button. Because I don't see FTP access

#6
brainwise(@brainwise)
6 PostsTopic Author
Customers
May 2, 2024, 10:59

It looks like something went wrong while saving. The FTP data should be visible now.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 2, 2024, 16:05

Hello

Your FTP access - 530 Login incorrect.

#8
brainwise(@brainwise)
6 PostsTopic Author
Customers
May 3, 2024, 12:13

Hi, can you try again please? It should work now.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2024, 13:44

Hello

Please do a test

#10
brainwise(@brainwise)
6 PostsTopic Author
Customers
May 14, 2024, 22:35

Thank you! It works perfectly now.

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 15, 2024, 10:51

Hello

ok! I fixed this error but after updating the plugin you will need to check this option->Advanced->Options - https://share.pluginus.net/image/i20240515115018.png (this option will appear in the new version of the plugin)

 

#12