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Speed and filter issues
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
April 25, 2023, 15:56
Hello,
I'm trying to troubleshoot HUSKY but I couldn't fix it so I'm writing here. We have the following issues:
- When you search something on our site, it can take up to 50 seconds to return results. For example, check this. If I deactivate HUSKY, the results will return in 2-3 seconds. Cache is enabled.
- On this brand's page, it doesn't show all the available product types. For example this product has the product type"Διαδραστικό βιβλίο" but this isn't available as a filter on the brand's page. The attribute"Τύπος προϊόντος" is visible on the search results and enabled under the HUSKY settings. It works on other brands/search results.
How to solve these issues?
April 26, 2023, 11:37
Hello
Please renew your support
1 This is a third party filter - https://share.pluginus.net/image/i20230426123126.png - Try to add in functions.php :
add_filter('woof_husky_query_post__in', function($do){
return false;
});
2 Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
May 3, 2023, 12:13
Hi,
Thanks for the quick reply!
- I've tried that and it didn't work.
- I've sent you the credentials.
How to renew?
May 4, 2023, 10:54
Hello
Looks like you've customized the plugin code. Please delete all your customizations
How to renew? - on the plugin page in envato - https://codecanyon.net/item/woof-woocommerce-products-filter/11498469