Sometimes the filter doesn't work,
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, my website sometimes the filter doesn't work, it only works on https://headdeco.com/shop, it directs to my Shop website, but it doesn't work on my sub-collection Crown. The function is https://headdeco.com/collections/crown. Once filtered, it will be directed to the collection SHOP, but the link remains unchanged https://headdeco.com/collections/crown/swoof/price-14-to-20.
https://drive.google.com/file/d/1wRA05fCAYYw60A_kKCWOxbNCSm-np_ra/view?usp=sharing
https://drive.google.com/file/d/1vVjE9O_MBKkCgr60595t78fg9wnuGx7W/view?usp=sharing
https://drive.google.com/file/d/1IoHapzfCWhZWxh9Fe79dTU_G-_8XEm_8/view?usp=sharing
Hello
Please try in Advanced->Options - https://share.pluginus.net/image/i20240320124100.png and do a test
I tried to turn it on, but it still got an error
https://headdeco.com/collections/hairpins/hairpin-flower/swoof/price-84-to-120
https://headdeco.com/shop/swoof/price-4-to-65
https://drive.google.com/file/d/15dT4Is4Xwx_rsKnr2TMcU-vpHeeHMkNi/view?usp=sharing
https://drive.google.com/file/d/1mUgDcXKEDVDNeqxq3QB3ScoUz44JN77R/view?usp=sharing
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png
I've submitted, please help me check it out
Hello
can I disable plugins/theme to test?
It looks like this is a conflict with the SEO URL function
Yes, you can test it casually, and if there is an answer, please notify me
Please drop me ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
I've submitted
Hello
It looks like you didn't enter the ftp password
Sorry, I re-entered my password
This is a conflict with the SEO URL
Third-party functionality adds incorrect data to the request(this takes the string from the search part of the URL and adds that as a product category)
In file - \wp-content\plugins\woocommerce-products-filter\index.php - I added this code - https://share.pluginus.net/image/i20240322165014.png please do a test
OR
Disable SEO URL - https://share.pluginus.net/image/i20240322165142.png
Hello, I think his filtering effect worked, but its classification effect failed, originally I only had 5 products in this category, but now all of them are displayed in this category, and each category does not work. Then every time I use the price filter button, it returns the SHOP category, regardless of the category
https://drive.google.com/file/d/1IoHapzfCWhZWxh9Fe79dTU_G-_8XEm_8/view?usp=sharin
https://drive.google.com/file/d/1vVjE9O_MBKkCgr60595t78fg9wnuGx7W/view?usp=sharing
https://drive.google.com/file/d/1wRA05fCAYYw60A_kKCWOxbNCSm-np_ra/view?usp=sharing
Hello
Unfortunately, access to your shortcodes is blocked
Hello, I have updated the access password, please check whether it is possible to enter
Hello
Please do a test