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Some USA or UK visitors see Prices in Euros (Default currency)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Joseba(@joseba)
3 Posts
Customers
February 7, 2025, 23:16

For our website we have an issue and is that some visitors for some strange reasons dont get geo-ip rules correctly.

For example, 10-20% of visitors from USA see the prices in EUR instead of US Dollars, the same happens with UK

We pay for the premium version.

We use siteground server and we have the following options:

Currency storage: trasient

I am using cache plugin on my site: No

Please help because we are quiet desperates

Last edited on February 7, 2025, 23:17 by Joseba · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 10, 2025, 10:23

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Create a custom page  with shortcodes - [wpcs_price value=10][wpcs_check_country] - and drop me the link

#2
Joseba(@joseba)
3 PostsTopic Author
Customers
February 10, 2025, 12:27

https://checkout.orbisways.com/test/

We use Cloudflare.

International Country Phone Prefix in contact form 7 works always perfectly.

Can you check it?

Thanks a lot.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 10, 2025, 14:34

Hello

I did a test - https://c2n.me/4mguo5H.png   and https://share.pluginus.net/image/i20250210143351.png  and https://share.pluginus.net/image/i20250210143416.png  https://share.pluginus.net/image/i20250210143433.png

It seems to work correctly

#4
Joseba(@joseba)
3 PostsTopic Author
Customers
February 10, 2025, 18:18

So maybe it's some issue with cache? As I told you for 80% of cases it works good but there is other 20% wrong.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 11, 2025, 10:19

Hello

Please note that GeoIP only works for the first visit of users. After that, the plugin stores the last currency of the user.

Perhaps these users are not visiting the site for the first time and have already changed the currency

#6