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Slow response time
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
November 4, 2021, 11:34
Hello,
when i try to access BEAR from the menu (products>BEAR bulk editor ) takes too long to load. I have 17000 products is it normal;
November 4, 2021, 13:24
Hello
It depends more on the number of taxonomies.
Can you drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png I will check it
November 4, 2021, 13:45
thank you,
I dropped the credentials on private data
November 5, 2021, 11:58
Hello
Yes, you have a lot of taxonomies and some of them have a lot of terms. And the plugin takes time to render all these elements.
And in your case, this loading time is normal.
November 5, 2021, 12:18
Ok thank you very much !
November 5, 2021, 13:35
Welcome;)