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Slider filter shown with no products and also Sections

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Carlo(@carlo-5)
57 Posts
Customers
November 16, 2021, 16:23

Hello,

i'm using the slider and the sections extensions. I have a category with 9 products and the filters are working fine.

But i have another category with no product in it and the slider and sections are showing anyway. The other"normal" filters are not showing (correctly) since the category has no products.

The 2 categories have the parent category in common (the"global" category of the shop, under this category i have all the products) and maybe this could be the problem.

Could you check? I think that the slider and section extensions need to work as the normal filters, so they nww not to show up in a category with no product.

Please let me know if you need further informations or access to shop.

Thank you!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 17, 2021, 12:23

Hello

Please drop  me  exact  link  to  the  issue

If you mean the slider extension: this will show all terms.

#2
Carlo(@carlo-5)
57 PostsTopic Author
Customers
November 17, 2021, 12:50

I've added all the informations in the private area of this topic, thank you!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 17, 2021, 13:37

Please  check  option - https://share.pluginus.net/image/i20211117143742.png

#4
Carlo(@carlo-5)
57 PostsTopic Author
Customers
November 17, 2021, 15:22

Thank you,

with this option enabled i was able to"hide" the sliders and now they are working as intended.

The sections though still remains, even with no attributes in them, how can i fix that? You can check the category"allestimenti".

Thanks!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2021, 12:15

Hello

Unfortunately, in this case, the sections are not hidden.

I will pass this to the developers to fix it in the next version.

 

#6
Carlo(@carlo-5)
57 PostsTopic Author
Customers
November 18, 2021, 13:04

Thank you very much!

I'll wait for the update then.

Thanks again.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 19, 2021, 12:36

Hello

Welcome;)

#8
Carlo(@carlo-5)
57 PostsTopic Author
Customers
December 6, 2021, 16:13

Since i need to show the site in a few days, do you have an estimate of when the bug discovered on"sections" extensions will be fixed?

Or do you have a temporary fix?

Thanks!

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 7, 2021, 11:28

Hello

This will be fixed in the next version of the  plugin - https://share.pluginus.net/image/i20211207122534.png

Or do you have a temporary fix? - unfortunately we have no temporary solution

 

#10
Carlo(@carlo-5)
57 PostsTopic Author
Customers
December 7, 2021, 16:41

Ok thank you!

#11
Carlo(@carlo-5)
57 PostsTopic Author
Customers
December 7, 2021, 17:03

I think that i've understood how it works: if the filer has only one value, it doesen't show up, so if i filter for"volumetria" 3,2 since alla the products has the same value like in"altezza veicolo" the slider isn't shown?

Is my understanding correct?

Thank you!

#12
Carlo(@carlo-5)
57 PostsTopic Author
Customers
December 7, 2021, 17:58

wrong reply sorry

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2021, 12:09

Hello

Since i need to show the site in a few days, do you have an estimate of when the bug discovered on"sections" extensions will be fixed? - Update  the  plugin  to  latest  version and  do a  test

The slider is hidden if there is no choice (one or zero values).

Is my understanding correct? - Yes

#14