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Slideout issues on mobile devices

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
UOVOQUADRO(@uovoquadro)
3 Posts
Customers
October 6, 2020, 11:53
By setting the"slideout" menu, on mobile, I never see a slideout, but the menu with filters always goes in the page after the footer, even if on desktop is working (I set all devices, as visibility).
Moreover, always-on mobile view, I can't' see the subcategories with the"+" or"-" to hide and see them, why?
#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 6, 2020, 13:27

Hello

Please  watch  a  video - https://products-filter.com/video-tutorials#video_beGT6p_look

Drop  me  exact  link to the issue

#2
UOVOQUADRO(@uovoquadro)
3 PostsTopic Author
Customers
October 8, 2020, 10:59

Hi, thank you! I'll take a look to the video.

Here you can find the link

 

https://staging2.piazzagrande.shop/shop/?v=78533df0a516

 

thank you so much!

#3
UOVOQUADRO(@uovoquadro)
3 PostsTopic Author
Customers
October 8, 2020, 11:53

Sorry but in the video, I don't find when it talks about SLIDEOUT, could you be so kind to indicate the minute? I've watched almost the whole video but I didn't find out anything. Thank you..

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 8, 2020, 13:33

Hello

There is a problem with your website JS error. = https://c2n.me/49mAkqD.png

For some reason, your site does not load JS variables

Try  to test  install  another  theme

 I can't' see the subcategories with the"+" or"-" to hide and see them, why? - for this I gave you the video. but it looks like the reason is in JS error

#5