Site slow down and errors due to plugin

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DavDav43(@davdav43)

23 Posts

Customers

December 4, 2024, 18:32

Quote from DavDav43 on December 4, 2024, 18:32

Hello,

Our site has been running slow so we investigated. In WP Site Health we could see 2 critical issues which are coming from your plugin. As soon as we disable your plugin the errors are removed and the site is running fast again.

Can I please ask you to check the issue on our staging site? Details in private area.

 

 

Hello,

Our site has been running slow so we investigated. In WP Site Health we could see 2 critical issues which are coming from your plugin. As soon as we disable your plugin the errors are removed and the site is running fast again.

Can I please ask you to check the issue on our staging site? Details in private area.

 

 

Last edited on December 4, 2024, 18:41 by DavDav43 · #1

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

December 5, 2024, 12:23

Quote from Pablo Borysenco on December 5, 2024, 12:23

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

check  option - https://share.pluginus.net/image/i20241205122253.png

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

check  option - https://share.pluginus.net/image/i20241205122253.png

#2

DavDav43(@davdav43)

23 PostsTopic Author

Customers

December 5, 2024, 12:29

Quote from DavDav43 on December 5, 2024, 12:29

Hi Pablo,

Thanks for your reply. I do not seem to have the email with my license key when I bought the plugin. Do you know where I can find my license key if I no longer have this email?

The suggestion you said seems to have fixed the errors. Great. Can you explain briefly why there were errors and what that option I changed does? Just so I can understand a little.

Hi Pablo,

Thanks for your reply. I do not seem to have the email with my license key when I bought the plugin. Do you know where I can find my license key if I no longer have this email?

The suggestion you said seems to have fixed the errors. Great. Can you explain briefly why there were errors and what that option I changed does? Just so I can understand a little.

#3

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

December 5, 2024, 13:00

Quote from Pablo Borysenco on December 5, 2024, 13:00

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#4