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Sidebar Filters/Category Widget Disappears After Clicking Category Thumbnail

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

I’m using Husky/WOOF filters on my WooCommerce shop. The sidebar widget with related product categories works fine on the main shop page, but when I click a category thumbnail on the right side, the category page opens and the sidebar widget disappears completely.

What I’ve Tried:

  • Using the default category widget in the sidebar
  • Clearing caches and resetting plugin settings
  • Sidebar displays correctly on shop page, but not on category pages opened via thumbnail click

Reference:

I noticed in your documentation that using [woof_products] shortcode with is_ajax=1 and taxonomies=product_cat:X might help. However, I’m not sure how to dynamically load the current category ID so the filters remain visible and relevant after clicking a category.

Could you please advise how to make the sidebar filters/categories always remain visible and functional on category pages, regardless of whether they are opened directly or via thumbnail click?

Hello Surrey,

To provide proper advice, I’ll need the exact link to the issue and wp-admin access to the site (USE  please SECRET area of this ticket, see button on the right side, paste and save), so I can check the relations between taxonomy terms and HUSKY options.

If the project is active, you can create a test subdomain using Duplicator https://wordpress.org/plugins/duplicator/ and share access there to avoid any unwanted interference with the live site.

Welcome...

Hello @surrey

On the category(taxonomy) page, the filter shows only child categories(taxonomies)

This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products )